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IT Business Analyst
- Chicago, Illinois, United States
- Chicago, Illinois, United States
À propos
Partnerwith business stakeholders to understand, capture, and translatecomplex commercial and finance requirements into clear, actionablesystem specifications.
Supportproject coordination activities including milestone tracking, statusreporting, and cross team dependency management to keep delivery ontrack
Operateas an effective member of blended delivery teams, supporting end-to-endsystem changes through AbbVie's System Lifecycle (SLC) framework, frominitiation and design through testing and deployment
Analyzeproposed system changes and new technical opportunities; assess andclearly communicate impacts, risks, and trade-offs to both technical andnon-technical audiences
Performhands-on data analysis using SQL to investigate issues, validateoutputs, and deliver accurate, audience-appropriate insights across arange of business and technical stakeholders
Contributeto business case development for new initiatives; proactively identifyand recommend opportunities for process improvement and operationalefficiency
Createand maintain high-quality system documentation- including functionalspecifications, process flows, data dictionaries, and knowledge basearticles — to support a robust and shared understanding of supportedapplications
Elicit,author, and refine agile user stories, requirements specifications,business process documentation, and solution design artifacts
Plan,coordinate, and execute testing activities - including systemintegration testing (SIT) and user acceptance testing (UAT) - to ensuredelivered solutions meet defined business acceptance criteria
Ensureall delivery activities adhere to AbbVie's division and corporatecompliance standards, including change management and documentationrequirements in ServiceNow and Kneat SLC
Required Qualifications:
3-5years of experience in an IT Business Analyst or equivalent role;candidates with strong relevant experience at the lower end of the rangewill be considered
Proficiency in SQL for data querying, investigation, and validation across relational data environments
Demonstrated SDLC experience- with working knowledge of both waterfall and agile delivery methodologies
Hands-on experience with ServiceNow for change management, incident tracking, or IT service management workflows
Exceptionaldocumentation skills: ability to produce clear, structured, andwell-organized artifacts for both technical and business audiences
Stronganalytical and problem-solving capabilities, with a track record oftranslating ambiguous business needs into well-defined requirements
Excellentcommunication and stakeholder management skills- comfortablefacilitating working sessions and presenting findings to variedaudiences
Preferred Qualifications:
Experienceworking in pharmaceutical, biotech, or life sciences commercialenvironments, particularly in areas such as revenue management,gross-to-net, rebates, or pricing
Familiarity with commercial and revenue management platforms (e.g. Model N Powered by N, Kernel Open Pharma, Flex or similar)
Experience with reporting and analytics tools such as QlikView, Power BI, or Cognos
Exposure to cloud-based data platforms or data lake environments (e.g., AWS, Azure)
Prior experience maintaining system documentation within Kneat SLC or equivalent quality/lifecycle management tools
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Compétences linguistiques
- English
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