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- Austin, Texas, United States
- Austin, Texas, United States
À propos
The Good Stuff:
Medical, Dental & Vision Insurance
Pet Insurance
Work from home!
Employee Discounts
401(k) with 4% company match
PTO, Paid Holidays & Paid Parental Leave
Company-provided laptop, monitor, and headset
Schedule: Friday through Tuesday
Weekdays:
10:00 AM – 7:00 PM
Weekends:
9:00 AM – 6:00 PM
Job Duties:
Take incoming calls from technicians for kick-ups across multiple departments (leads)
Dispatch and debrief the sales team
Organize and coordinate daily schedules based on call priority and technician skill set
Communicate with customers in a timely and effective manner
Understand sales goals and help hold the team accountable
Our Ideal Candidate:
Experience in the home services industry is highly preferred
Thrives in a fast-paced environment (clock in, GO-GO-GO, clock out)
Strong attention to detail
Excellent critical thinking and problem-solving skills
Resourceful and proactive
Superhuman ability to multitask
Delivers a 5-star customer experience
Empathetic with a positive attitude
Has a backbone! Our dispatchers thrive under pressure
Driven to achieve excellence
What You Need:
High school diploma or GED
Proficiency with Microsoft Office or Google Workspace
ServiceTitan experience preferred
Ability to multitask and quickly shift priorities
Excellent organizational skills
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Compétences linguistiques
- English
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