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Network Engineer Tier 3
- Bath, Maine, United States
- Bath, Maine, United States
À propos
The successful candidate will be responsible for providing high-level technical expertise and leadership to junior network engineers.
Develop and implement network support processes for CAN/LAN/WAN, ensuring compliance with relevant standards. Design, analyze, and maintain complex IT networks, from requirements gathering to installation and troubleshooting. Evaluate network performance, consult on improvements, and make technology recommendations to senior management. Experience with large‑scale enterprise networks in a fast-paced environment is essential.
Responsibilities
Troubleshoot complex network issues and provide timely resolutions
Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems
Provide support for the escalation and communication of status to the company management and customer
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems
Supports hardware infrastructure site surveys, planning, and design
Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition
Provide transition planning and support for the migration of existing services between environments, migration of users from existing service platforms to new service offerings and transition of services into operations
Maintain documentation for network configurations, procedures, and incidents to ensure compliance with best practices and industry standards
Works individually and actively participates on integrated teams
Understands and applies more advanced concepts and processes to daily activities
Assists Lead Services Engineers in implementing their activities
Can perform all tasks of lower-level technicians or specialists
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience
10+ years of related work experience
TS/SCI w/ poly is required
Advanced knowledge of networking protocols (TCP/IP, OSPF, BGP, MPLS, etc.)
Expertise in configuring and managing enterprise‑level network equipment (Cisco, Juniper, etc.)
Strong understanding of network security principles and best practices
Proficiency in network monitoring and analysis tools
Excellent problem‑solving and analytical skills
Strong communication and leadership abilities
Desired
Certifications such as JNCIA, JNCIP, CCNA, CCNP, or similar are highly preferred
Familiarity with ITIL framework and service management best practices
Pay Range $105,100-$231,100
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Compétences linguistiques
- English
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