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Business Analyst für Configuration Management (m/w/d)
Schwarz DigitsBad FriedrichshallDu hast ein abgeschlossenes Studium der (Wirtschafts-) Informatik oder eine Berufsausbildung mit Berufserfahrung im beschriebenen UmfeldDu hast ein grundlegendes Verständnis im Bereich IT Service Mana
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Business Analyst für Configuration Management (m/w/d)
- Bad Friedrichshall, Baden-Württemberg, Germany
- Bad Friedrichshall, Baden-Württemberg, Germany
À propos
- Du hast ein abgeschlossenes Studium der (Wirtschafts-) Informatik oder eine Berufsausbildung mit Berufserfahrung im beschriebenen Umfeld
- Du hast ein grundlegendes Verständnis im Bereich IT Service Management Methodiken (z.B. ITIL / ITOM)
- Du arbeitest strukturiert, selbstständig und lösungsorientiert
- Du hast sehr gute Kommunikationsfähigkeiten
- Du hast Freude daran, Daten zu strukturieren und Systeme zu konfigurieren? Dann könnten Data Foundation und Configuration Management in ServiceNow genau dein Ding sein! Bei uns kannst du deine Erfahrung einbringen und unsere Prozesse aktiv mitgestalten.
- Du sprichst sehr gut und fließend Deutsch und Englisch
Schwarz Digits schafft das technologische Fundament für digitale Entscheidungsfreiheit in Europa. Als IT- und Digitalsparte der Schwarz Gruppe entwickeln und verantworten wir einerseits die IT-Infrastrukturen für die Handelssparten Lidl und Kaufland sowie die Schwarz Produktion und PreZero. Gleichzeitig agieren wir als unabhängiger Anbieter am externen Markt, um Unternehmen in ganz Europa bei ihrer digitalen Transformation zu unterstützen. Unsere Kernleistungen bündeln wir in den Bereichen Cloud, Cyber Security, Data & AI, Communication und Workspace. Trage auch du zur digitalen Entscheidungsfreiheit in Europa bei.
Bei uns arbeitest du an der Schnittstelle zwischen Agilität und Sicherheit: Du profitierst von den schnellen Entscheidungswegen, genießt echte Gestaltungsspielräume in deinen Projekten und baust dabei auf das stabile Fundament der Schwarz Gruppe.
- Du unterstützt uns bei der Einführung und Optimierung unseres Configuration Management Prozesses, entsprechend der unternehmensspezifischen Anforderungen
- Du bist unser Business Analyst (m/w/d) für die Themen Data Foundation / Configuration Management auf unserem Service-Management-System (ServiceNow)
- Du bist technischer Berater (m/w/d) und zentraler Ansprechpartner (m/w/d) für unser Management
- Du arbeitest eng mit prozessualen Kollegen in nationaler und internationaler Ausprägung zusammen, um Prozesse einzuführen und stetig zu optimieren
Compétences linguistiques
- German
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