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Office Associate - Sales Support
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SALES ASSOCIATE in DURHAM, NC S03067
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Office Associate - Sales Support
- Durham, North Carolina, United States
- Durham, North Carolina, United States
À propos
Verify and review incoming sales orders to ensure accuracy and completeness. Perform quality checks on order details entered by sales representatives. Follow up with customers when credit card payments are declined, and assist in resolving payment issues. Coordinate deliveries with our logistics team and schedule shipments. Track shipments and provide proactive updates to customers and the sales team. Maintain accurate and organized order, payment, and shipping records.
What We're Looking For
13 years of experience in sales support, order processing, or customer service. Strong attention to detail with a commitment to accuracy. Excellent communication skillsclear, professional, and customer-focused. Proficiency and experience with SalesForce and Acumatica ERP system is a plus. Ability to work efficiently in a fast-paced, team-oriented environment.
What We Offer
Competitive pay based on experience. Top-tier benefits, including:
Medical, dental, and vision coverage for employees and families 401(k) with company contribution Paid vacation and sick leave 8 extra paid days off during Christmas
Work-life balance MondayFriday, 40 hours/week, no weekends. A prime downtown Durham location at the American Tobacco Campus, with covered parking and walkable restaurants. Career growth in a stable, family-owned business.
Location: Downtown Durham, NC (on-site) Schedule: MondayFriday, 8:00 AM 5:00 PM Experience Level: Entry to Mid-Level (13 years) Department: Sales Operations Job Type: Full-Time, Hourly or Salaried
Compétences linguistiques
- English
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