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Sales and Customer Service Representative
- Greenville, North Carolina, United States
- Greenville, North Carolina, United States
À propos
We are flexible and work with you on a schedule that is compatible for weekday and evening shifts, but MUST BE ABLE TO WORK SATURDAYS AND SUNDAYS. We are a fast-paced customer relations environment. Multi-tasking skills a must! Duties and responsibilities include the following. Other duties may be assigned.
- Processes student registrations and membership packages using effective sales/customer service techniques.
- Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
- Schedules and manages birthday/pool parties. Supervises private party staff.
- Resolves customer concerns/complaints using a professional approach.
- Assists members with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks in students on the attendance tracking system.
- Maintains cleanliness of the front desk area, Treasure Island Pro Shop, changing areas, restrooms and observation area.
- Checks voicemail and email correspondence and responds in a timely manner.
- Updates informational displays with accurate and timely promotions and literature.
- Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
- Makes collection calls to resolve open account problems.
- Prepares twice daily student lesson schedules for use by instructors and management staff.
- Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.
Compensacin: $10.00 - $15.00 per hour
Compétences linguistiques
- English
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