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Client Success Specialist - Conversion Rate Optimization (CRO)
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
Client Success / Growth Marketing Location:
Fully Remote
(must overlap US time zones and occasionally India) About the Role
We’re seeking a client-focused
Client Success Specialist
with strong Conversion Rate Optimization (CRO) expertise. If you thrive in a fast-paced agency environment and enjoy blending technical know-how with strategic client interaction, this role is for you. Key Responsibilities
Serve as the
primary point of contact
for assigned clients, ensuring their success with CRO initiatives. Conduct
data analysis, A/B testing, and performance tracking
to improve conversion funnels. Develop and execute
CRO strategies
tailored to each client’s goals and KPIs. Present
insights, reports, and actionable recommendations
to clients and stakeholders. Collaborate with design, marketing, and development teams to implement winning experiments. Build and maintain
strong client relationships
while delivering measurable outcomes. Qualifications
Proven experience in
conversion rate optimization
(agency, SaaS, or client-side). Strong analytical skills with tools such as
Google Analytics, Hotjar, Optimizely, VWO , or similar. Excellent communication and presentation abilities for
client-facing interactions . Ability to translate
complex data
into clear strategies and next steps. Experience managing
multiple client accounts
and competing priorities. Background in both
strategic consulting
and
hands-on execution . Preferred Experience
Digital marketing agency or consultancy background. Experience with
e-commerce, SaaS, or other high-growth digital products . Familiarity with
marketing automation tools, CRMs, and advanced reporting
platforms. Why Join Us Work from anywhere while partnering with a collaborative, global team. You’ll drive measurable results for leading brands and enjoy schedule flexibility while overlapping with US and India time zones.
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Compétences linguistiques
- English
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