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Inside Sales & Marketing CoordinatorSenior HelpersMcKinney, Texas, United States
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Inside Sales & Marketing Coordinator

Senior Helpers
  • US
    McKinney, Texas, United States
  • US
    McKinney, Texas, United States

À propos

Sales-Focused Role

This is a sales-focused, performance-driven role responsible for converting inbound leads into scheduled assessments and supporting marketing initiatives that drive client growth. You will own the entire lead journeyfrom first contact to booked assessment.

This is not an administrative role. This is a revenue-generating position.

Key Responsibilities

Inside Sales & Lead Conversion

  • Respond to all inbound calls, texts, and web leads immediately
  • Conduct intake calls with prospective clients and families
  • Build rapport, understand needs, and confidently present services
  • Schedule qualified in-home assessments
  • Follow up consistently via phone, text, and email until conversion
  • Re-engage cold and past leads

Lead Management & Performance

  • Maintain a structured follow-up system (no lead left behind)
  • Track all lead activity in CRM
  • Monitor missed calls and ensure rapid callbacks
  • Improve lead-to-assessment conversion rates

Marketing & Growth Support

  • Execute follow-up campaigns (text, email, call sequences)
  • Assist with outreach to referral sources (hospitals, rehab centers, senior communities)
  • Support marketing initiatives and community engagement efforts
  • Track lead sources and campaign performance

Success Metrics

  • Speed to lead response (goal: under 5 minutes)
  • Number of assessments scheduled weekly
  • Lead-to-assessment conversion rate
  • Follow-up consistency and persistence
  • Reactivation of past leads
Qualifications

2+ years in sales, inside sales, or high-volume customer engagement

Strong phone presence and communication skills

Confident and persuasive communicator

Highly organized with strong follow-up skills

Comfortable working with performance metrics and goals

Experience in home care, healthcare, or senior services preferred

Experience using CRM systems preferred

Benefits

Competitive hourly pay

Performance bonuses

Who You Are

Driven by results and performance

Comfortable on the phone and confident in conversations

Persistent with follow-up and not afraid to ask for the appointment

Organized and able to manage multiple leads at once

Must be responsive to leads during business hours

Senior Helpers McKinney is an equal opportunity employer.

  • McKinney, Texas, United States

Compétences linguistiques

  • English
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