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À propos
Salary range: Rs 10000000 - Rs 20000000 (ie INR 100 - 200 LPA)
Min Experience: 6 years
Location: USA, Canada
JobType: full-time
This role involves being the internal voice of the customer, partnering with Sales, Product, and Engineering to solve complex customer problems. The ideal candidate will bring genuine finance domain credibility, capable of engaging in thoughtful conversations with finance leaders on topics like revenue recognition, billing complexity, and close cycles, connecting these discussions back to product value.
Key Responsibilities
Comprehend customer billing frameworks and accurately configure contracts, pricing, metering, and invoicing
Convert complex business needs into well-defined, organized workflows and configurations
Develop solutions addressing intricate billing, revenue recognition, and reporting processes with a focus on desired results
Collaborate with Sales for live demonstrations, sandbox configurations, and responses to RFPs
Engage in discovery discussions with CTOs, CFOs, Controllers, VPs of Finance, and senior stakeholders to align customer requirements with Zenskars capabilities
Create and maintain demo environments that accurately represent real-world enterprise scenarios
Serve as the internal advocate for customers by providing structured insights to Product and Engineering teams
Prepare clear documentation for smooth handoffs during deal or use case transitions
Develop customer-specific solution documents and onboarding materials
Contribute to internal knowledge repositories, enablement resources, and product documentation
Qualifications
6 to 10 years of experience in Solutions Engineering, Pre-Sales, or Technical Consulting
CPA certification or equivalent experience in accounting, audit, financial operations, or ERP consulting
Practical experience performing revenue recognition using Excel and/or ERP systems
Thorough understanding of the finance function, including the priorities and operations of controllers (such as close cycles, revenue recognition, and accounts receivable hygiene)
Comfortable managing deal cycles exceeding $75k and navigating multi-stakeholder purchasing processes
Experience supporting customers in global markets, particularly in North America
Excellent communication and presentation skills, able to articulate the rationale behind solutions beyond just the implementation details
Basic conceptual knowledge of software and AI architectures, APIs, and the ability to analyze workflows and usage challenges
Strong analytical mindset with a methodical approach to solving problems
High level of ownership, curiosity, and adaptability in fast-paced environmentsAvailability to work standard US business hours (ET/PT) on weekdays
Practical experience with billing or order-to-cash workflows (Preferred)
Demonstrated success in managing end-to-end implementation processes (Preferred)
Previous work experience in fintech, billing, ERP, or Revenue Operations SaaS companies; familiarity with NetSuite, Salesforce Billing, Zuora, Chargebee, or Recurly is highly relevant (Preferred)
Skills
Solutions Engineering, Pre-Sales, Technical Consulting, Finance Domain, Revenue Recognition, Billing Models, ERP Software, Accounting, Audit, Financial Operations, API Integration, Software Architecture, AI Architecture, Communication Skills, Demo Skills, RFP Response, Customer Support SaaS, Salesforce Billing, Order-to-Cash Implementation
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Compétences linguistiques
- English
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