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Admissions CoordinatorJimmy Jazz • Saint Paul, Illinois, United States
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Admissions Coordinator

Jimmy Jazz
  • US
    Saint Paul, Illinois, United States
  • US
    Saint Paul, Illinois, United States
Postuler Maintenant

À propos

Full‑Time Admissions Coordinator Sabino Recovery, a privately owned and family‑oriented behavioral health facility, is seeking a Full‑Time Admissions Coordinator to manage admissions and client engagement, ensuring timely and appropriate placement for residents and clients.
About Sabino Recovery
Privately owned and family‑oriented.
Premier Choice for Mental Health and Addiction Treatment.
Places an emphasis on trauma as the root cause of many unhealthy patterns of thinking and behavior.
Offers a truly individualized treatment experience.
Essential Job Functions
Conduct phone interview with potential residents and clients, request/review records, and confer with other professionals to evaluate their mental and physical condition and determine appropriateness for any level of care at the facility.
Maintain and manage all inquiry calls and internet admissions, promoting and selling Sabino services. Provide residents, clients and their family members with information about trauma, substance use disorders, and mental health disorders and available services/programs offered by the facility and other facilities, and make appropriate referrals when necessary.
Gather insurance information to request verification and review findings with potential clients or family members.
Assist clinical, medical, nursing and BHT teams with coordination of transfers to/from medical facilities for medical clearance, detoxification, or crisis stabilization, etc., for clients deemed in need upon completion of intake assessment.
Ensure that payment arrangements have been approved by supervisor and/or Executive Director prior to admission, including confirmation with Director of Finance that payment was received before admission.
Participate in on‑call rotation, including nights and weekends.
Diligently record interactions with the resident/client (calls made, emails sent, etc.) in the customer‑relationship‑management database.
Job Skills and Ability
Excellent sales and customer service skills.
In‑depth knowledge of all facility programs, modalities and uniqueness, and the ability to communicate this to potential residents/clients.
Thorough knowledge of the facility’s inclusion and exclusion criteria.
Knowledge of insurance protocols related to inpatient/outpatient services for trauma, substance use disorder and mental health treatment.
Understanding of the sense of urgency to respond to referral inquiries promptly.
Active listening, taking the time to understand and ask questions when appropriate.
Excellent judgement and decision‑making with residents/clients and family members, considering relative costs and benefits of potential actions.
Skill in entering required data on potential residents/clients in customer‑relationship‑management database and electronic health records system.
Natural relationship builder and skilled at establishing rapport quickly.
Excellent written and oral communication skills.
Strong ethics and ability to maintain confidentiality.
Computer skills including Word, Excel, electronic medical records, customer‑relationship‑management software, internet research and email proficiency.
Fluent read/write/speak English.
Basic math skills and mathematical concepts.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Excellent attention to detail.
Ability to deal effectively with distractions.
Reliable in achieving results within expected time periods.
Education and Experience
High School Diploma required, and four (4) years of applicable experience; or
Bachelor’s degree in Psychology, Social Work, Nursing, or a related field.
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  • Saint Paul, Illinois, United States

Compétences linguistiques

  • English
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