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Senior Program Analyst (Financial Analytics &
- Indiana, Pennsylvania, United States
- Indiana, Pennsylvania, United States
À propos
Salary Range: $95,000.00 To $120,000.00 Annually
About the Role CivilityMS is seeking a Senior Program Analyst to support financial management, operational analysis, performance reporting, and data-driven decision support activities for U.S. Customs and Border Protection (CBP).
This position is responsible for extracting, analyzing, interpreting, and presenting data from multiple systems to support management decision-making, performance measurement, internal control assessments, workload analysis, operational reporting, and process improvement initiatives.
The ideal candidate combines strong analytical capabilities with advanced data management skills and the ability to communicate findings to both technical and non-technical audiences. Successful candidates will be comfortable working with large datasets, identifying trends and anomalies, developing reports and dashboards, and supporting continuous process improvement efforts.
Minimum Qualifications
Bachelor's degree in Business, Finance, Accounting, Data Analytics, Public Administration, Information Systems, Statistics, or a related field
Minimum five (5) years of experience performing analytical, reporting, financial, operational, or program support functions
Minimum one (1) year of experience developing, maintaining, or utilizing Microsoft Access databases
Advanced Microsoft Excel proficiency, including Pivot Tables, advanced formulas, data validation, lookups, reporting automation, and data analysis techniques
Experience collecting, analyzing, interpreting, and presenting large volumes of data
Experience identifying trends, anomalies, performance metrics, and process improvement opportunities
Experience developing executive dashboards and management reporting products.
Strong written and verbal communication skills
Ability to communicate complex analytical findings to management and non-technical stakeholders
Preferred Qualifications
Experience supporting DHS, CBP, Treasury, USDA, or other Federal Government organizations
Experience supporting financial management, accounting, payroll, revenue operations, travel operations, or budget execution activities
Experience preparing executive-level reports, briefings, dashboards, and management presentations
Experience supporting internal controls reviews, audit readiness activities, or corrective action initiatives
Experience utilizing SAP, Business Warehouse (BW), Power BI, Tableau, or similar reporting platforms
Experience supporting process improvement and operational efficiency initiatives
Responsibilities
Extract, validate, analyze, and interpret operational and financial data from multiple sources
Develop and maintain reports, dashboards, charts, graphs, and management presentations
Perform trend analysis, workload analysis, performance measurement, and process evaluations
Identify operational risks, performance gaps, anomalies, and opportunities for improvement
Support internal controls assessments and process improvement initiatives
Develop and maintain Access databases and analytical tools
Prepare recurring and ad hoc reports supporting management decision-making
Analyze operational activities and provide recommendations that improve efficiency and effectiveness
Coordinate with Government stakeholders to gather data requirements and reporting needs
Present analytical findings and recommendations in both written and oral formats
Support audit response activities, data calls, and management reporting requirements
Security Requirements Ability to successfully obtain and maintain DHS suitability and all required CBP background investigation requirements.
This position is contingent upon contract award.
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Compétences linguistiques
- English
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