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Unit SecretaryBrown University Health • Providence, Rhode Island, United States
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Unit Secretary

Brown University Health
  • US
    Providence, Rhode Island, United States
  • US
    Providence, Rhode Island, United States
Postuler Maintenant

À propos

Unit Secretary

The Unit Secretary coordinates the flow of patient activity and information within the unit/clinic in accordance with hospital policies and procedures. Working under the direction of the Clinical Manager or designee, this role performs a wide range of clerical duties and supports the healthcare team.

This position requires strong interpersonal and organizational skills to promote high-quality patient care.

All employees are expected to role model Brown University Health's core values:

  • Compassion
  • Accountability
  • Respect
  • Excellence

Employees must also demonstrate key Success Factors:

  • Instill Trust and Value Differences
  • Patient and Community Focus
  • Collaborate
ResponsibilitiesAdministrative & Clerical Duties
  • Organize and prioritize workload based on patient and unit needs
  • Assemble patient charts for admission and disassemble for discharge
  • Maintain accurate medical records and file reports appropriately
  • Order, stock, and maintain office supplies and filing systems (AZ file)
  • Obtain and process copies of medical records as needed
  • Perform all aspects of the Unit Secretary role accurately, including coding, documentation, and reporting
Communication
  • Answer phones and intercom professionally; route information to appropriate staff
  • Page physicians and staff using hospital paging systems
  • Communicate effectively with team members to support patient care
Computer & Systems Use
  • Accurately enter, verify, and retrieve data using hospital systems (e.g., Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue)
  • Generate reports and track patient information
  • Report system or equipment malfunctions to the help desk
  • Perform IS downtime procedures when necessary
Order Management
  • Enter and process verbal physician orders within scope:
    • Dietary, lab, diagnostic x-ray, admission, transfer, and service changes
  • Enter nursing orders according to protocol
  • Transcribe handwritten physician and chemotherapy orders per hospital guidelines
  • Fax medication orders to pharmacy and route others appropriately
Patient Coordination
  • Arrange equipment delivery and follow up on diagnostic testing
  • Document scheduled tests, preparations, and dietary restrictions (NPO, trays on hold)
  • Coordinate follow-up appointments and Continuity of Care documentation
  • Fax required documentation to Home Care Services when needed
Compliance & Safety
  • Adhere to all hospital policies, including:
    • HIPAA and confidentiality
    • Infection control and safety standards
    • Attendance and professional conduct
  • Promote a safe patient environment and report unsafe conditions
  • Maintain required competencies and complete mandatory education
Continuous Improvement
  • Participate in identifying cost-saving measures and workflow improvements
  • Attend education sessions and engage in professional development
Additional Duties
  • Perform other related duties as assigned
Minimum QualificationsEducation & Knowledge
  • High School Diploma or GED required
  • Basic computer skills required
  • Knowledge of medical terminology preferred
  • Ability to read, write, and speak English clearly
Skills & Abilities
  • Strong interpersonal and communication skills
  • Ability to multitask and manage complex clerical responsibilities
  • Understanding of patient care needs across the lifespan, including cultural and developmental considerations
Experience
  • Prior related experience preferred
Work Environment & Physical Requirements
  • Exposure to a clinical patient care environment
  • Requires frequent standing, walking, and sitting
Supervisory Responsibility
  • None

Pay Range:

-

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type: 32 hours per week every other weekend/holiday

Work Shift: Evening

Driving Required: No

Union: International Brotherhood Teamsters

  • Providence, Rhode Island, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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