Offres d'emploi
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À propos
The Shift Lead creates a welcoming and positive experience for members, guests, and prospects by delivering exceptional customer service, managing front desk operations, supervising staff, and supporting club cleanliness.
Duties and Responsibilities
- Greet members, guests, and prospects
- Handle all front desk activities
- Respond to employee or member questions and concerns
- Handle issues and escalate as needed
- Supervise front desk staff and ensure tasks are completed
- Answer phones promptly
- Check in members and update accounts
- Facilitate new member sign-ups and conduct tours
- Assist with cleaning and organizing the club
Qualifications and Requirements
- Prior customer service experience preferred
- Leadership experience is a plus
- Basic computer proficiency
- Passionate about fitness and health
- Positive and interpersonal
- Reliable, punctual, and professional
- Ability to resolve issues effectively
- High school diploma or GED equivalent required
- Must be 18 years of age or older
Schedule Requirements
- Schedule must fit the needs of the club
- Must work full-time hours
Physical Demands
- Remain standing or walking for extended periods
- Frequent communication, in-person and via phone
- Occasionally lift up to 50 lbs.
- Handle cleaning chemicals or biohazards safely
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan
- Free Gym Membership
- Employee Discount
Compensation: $14.50 per hour
Compétences linguistiques
- English
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