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Inside Sales Rep
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Inside Sales Rep
- Ladson, South Carolina, United States
- Ladson, South Carolina, United States
À propos
Location: Ladson, SC (Greater Metro Charleston) Job Type: Full-time, On-site Compensation: $50,000 $60,000 annually (DOE) Reports to: President
Position Summary
The Inside Sales Rep supports sales and customer service activities, with a focus on lead generation, order management, and customer communication. This role is responsible for identifying new prospects, maintaining accurate sales records, responding to inquiries, and ensuring a high level of customer satisfaction. The position requires a proactive, detail-oriented professional with experience in inside sales and account support.
Key Responsibilities
- Research and identify prospective customers, input information into CRM.
- Generate and process new sales leads; follow up on marketing and referral sources.
- Conduct daily outbound calls to qualify and nurture potential clients.
- Respond promptly to inbound inquiries via phone, email, and online channels.
- Manage sales pipeline through order confirmation and fulfillment.
- Maintain accurate customer records and communication logs in CRM.
- Prepare and distribute marketing materials; follow up to gather feedback.
- Collaborate with management and peers to improve processes and service.
- Provide administrative support and reporting as directed.
Performance Expectations
- Meet or exceed individual sales activity and performance targets.
- Build and maintain professional relationships with prospective customers.
- Maintain a high standard of accuracy, communication, and follow-through.
Qualifications
- Minimum 3 years of inside sales experience.
- Strong communication skills (verbal, written, and virtual).
- Proficient in Microsoft Office; prior CRM or ERP experience a plus.
- Customer-service focused with strong organizational skills.
- Ability to work independently and as part of a team.
- Comfortable working in a fast-paced, target-driven environment.
Benefits
- 401(k) with company match
- Health, dental, and vision insurance
- Paid time off
Compétences linguistiques
- English
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