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Information Technology Program Manager
- Chicago, Illinois, United States
- Chicago, Illinois, United States
À propos
IT Program Manager
with strong experience delivering
regional‑scale commercial and business applications
within the
Healthcare, Pharma, MedTech, or Life Sciences
sector. This role leads end‑to‑end delivery of
commercial technology programs , partnering closely with sales, marketing, and field teams to deliver solutions that enhance customer engagement and drive commercial effectiveness. You will act as a
strategic IT partner , accountable for translating business needs into scalable, compliant solutions while managing complex, high‑visibility programs across multiple countries. Key Responsibilities Program & Delivery Leadership Own
end‑to‑end program delivery
for commercial and customer‑facing business applications. Drive the full project lifecycle—from
business case creation and planning
through
execution, deployment, stabilization, and optimization . Lead
regional software implementation initiatives
supporting sales, marketing, and digital engagement teams. Business & Stakeholder Management Partner with senior commercial and business leaders to understand objectives, define requirements, and shape solution delivery. Influence solution design by balancing business needs, technical feasibility, regulatory requirements, and long‑term sustainability. Act as the primary
escalation point
for program risks, issues, and delivery decisions. Team & Vendor Leadership Lead and mentor
cross‑functional delivery teams , including internal IT resources and external vendors. Coordinate and manage multiple workstreams while balancing
scope, budget, timelines, risks, and dependencies . Facilitate workshops, perform business process mapping, and oversee preparation of functional and technical documentation. Governance, Risk & Compliance Ensure all solutions adhere to
regulatory, quality, data privacy, and IT governance standards
applicable to a healthcare environment. Proactively identify risks and implement mitigation strategies to ensure predictable and high‑quality delivery. Required Experience & Skills Experience delivering
enterprise technology solutions
within
Healthcare, Pharma, MedTech, Medical Devices, or Life Sciences
organizations. Proven track record managing
regional or multi‑country IT programs
in complex, matrix environments. Strong background in
commercial technology delivery
(sales, marketing, customer engagement platforms). Experience leading
technical delivery teams , including developers, analysts, and third‑party partners. Confident stakeholder manager, capable of engaging and influencing
senior business and IT leadership . Solid understanding of
Agile, Waterfall, and hybrid delivery methodologies . Strong organizational, communication, and relationship‑building skills with the ability to manage concurrent initiatives. Preferred Qualifications Bachelor’s degree in
Business, Information Technology, Engineering , or related field;
Master’s degree preferred . 12+ years of overall IT experience
in large, complex enterprise environments. 5+ years leading regional or global software delivery programs . Nice‑to‑Have Experience Commercial or customer‑facing enterprise platforms Global data and analytics solutions Master Data Management (MDM) initiatives Experience operating in regulated industries
Compétences linguistiques
- English
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