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  • Emplois similaires à : WARRANTY REPRESENTATIVE
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Inside Sales Representative (Home Warranties)Cinch Home ServicesBoca Raton, Florida, United States
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Inside Sales Representative (Home Warranties)

Cinch Home Services
  • US
    Boca Raton, Florida, United States
  • US
    Boca Raton, Florida, United States

À propos

Inside Sales Representative (Home Warranties)

We are seeking a motivated and energetic Inside Sales Representative to join our growing team! In this role, you will be responsible for engaging warm leads and inbound inquiries, educating homeowners about the benefits of our home warranty plans, and closing sales over the phone.

Key responsibilities include:

  • Handling inbound and outbound calls to prospective customers interested in home warranty services.
  • Educating and consulting homeowners on the benefits, coverage options, and pricing of our warranty plans.
  • Following a structured sales process to drive high conversion rates and meet or exceed sales goals.
  • Qualifying leads, understanding customer needs, and recommending the best warranty solution.
  • Maintaining accurate records of customer interactions in CRM systems (e.g., Salesforce, HubSpot).
  • Overcoming objections and using consultative selling techniques to close sales.
  • Collaborating with Marketing and Sales Leadership and peers to continuously improve scripts, strategies, and processes.
  • Staying informed on product updates, promotions, industry trends, and competitors.
  • Upholding excellent customer service standards to foster long-term customer satisfaction.

Requirements include:

  • 5+ years of inside sales, call center, or telesales experience (home services, insurance, or warranty sales preferred).
  • Proven ability to meet and exceed sales targets in a fast-paced environment.
  • Strong phone presence, active listening, and consultative selling skills.
  • Proficiency with CRM software (Salesforce, HubSpot, or equivalent) and Microsoft Office (Excel, Word).
  • High energy, resilience, and a competitive, goal-oriented mindset.
  • Excellent verbal and written communication skills.
  • Ability to work flexible shifts, including some evenings and weekends, if needed.

Preferred qualifications include:

  • Experience selling home warranties, home services, insurance, or real estate-related products.
  • Knowledge of basic home systems (HVAC, plumbing, appliances) a plus.
  • Bilingual (English/Spanish) is a plus.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Boca Raton, Florida, United States

Compétences linguistiques

  • English
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