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Key HolderAce Hardware • Rocky Point, New York, United States
Postuler Maintenant
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Key Holder

Ace Hardware
  • US
    Rocky Point, New York, United States
  • US
    Rocky Point, New York, United States
Postuler Maintenant

À propos

Key Holder

We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!

Position Summary:

Key Holders are responsible for opening and closing a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.

Job Functions

  • Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly
  • Partnering with store management, coach all store staff on inventory management best practices as they apply to each person's job duties
  • Partnering with store management help to train employees to maintain and update plan-o-grams throughout the store
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Assist in the training and development of peers
  • Open and close registers
  • Responsible for counting money and making bank deposits while manager on duty
  • Protect company assets by following all loss prevention procedures; train staff on same
  • Maintain an open and positive relationship with store management team
  • Address all safety concerns immediately
  • Report all incidents and accidents immediately and complete online report form
  • Update store management team about the progress of the store and staff on a regular basis
  • Actively participate in daily huddle meetings
  • Ensure all receiving is completed in compliance with company procedures to maintain an accurate inventory
  • Review daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentation
  • Monitor all store transfers and expedite all outstanding transfers
  • Responsible for opening and closing the store and securing all store assets
  • Process damaged and defective goods in a timely and accurate manner
  • Be a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costello's Ace Hardware
  • Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
  • Be "customer ready" whenever you are on the stage/sales floor
  • Recommend related items when appropriate and executes S.A.L.E.S. process
  • Maintain awareness of all promotions and advertisements
  • Uphold merchandising and store cleanliness standards
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
  • Know the proper way to answer the telephone
  • Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
  • Advise store management of any pricing errors
  • Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, screen repair, and keys
  • Ensure all shipments are packed out in its proper home and all overstock is away
  • Follow and enforce all policies in the company handbook
  • Complete other duties as assigned

Qualifications

  • Retail Sales experience 1 year (Preferred)
  • Retail Math experience 1 year (Preferred)
  • Leadership experience 1 year (Preferred)
  • Bi-lingual (Preferred)

Physical Requirements

Essential Physical Ability: Frequency - Requirement

Walking: Frequent - Flat surfaces from point to point

Standing: Constant - All work performed on feet

Sitting: None

Stooping: Frequent - To pick up cartons at floor level

Reaching: Frequent - To a height of 6 feet

Lifting: Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably

Hand Dexterity: Frequent - Must be able to use at least one hand to operate register and complete paperwork.

Pushing/Pulling: Frequent - Move hand jacks from place to place

Carrying: Frequent - Up to 50 lbs., up to 10 feet, occasionally more

Climbing: In-frequent - Stairs in storage rooms. ladders

Vision: Constant - Read labels, recognize boxes, safety in working

Hearing: Constant - Safety signals

  • Rocky Point, New York, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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