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Sales Operations Analyst IDENTSPLY • United States
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Sales Operations Analyst I

DENTSPLY
  • US
    United States
  • US
    United States
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À propos

Sales Operations Analyst I
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Date: May 26, 2026
Location: Charlotte, NC, US, 28277
Company: Dentsply Sirona, Inc
Requistion ID: 83262
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.
Dentsply Sirona's products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona's headquarter is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.
Sales Operations Commission Analyst
Role Summary
The Sales Operations Analyst will play a critical role in administering and supporting variable compensation programs and sales territory management across the U.S. and Canada. This individual will ensure accurate and timely commission payments, maintain data integrity across systems, and support territory design and execution to drive sales effectiveness.
This role requires a detail-oriented, analytically strong professional who is comfortable working with large datasets, complex compensation plans, and cross-functional stakeholders.
Core Responsibilities
Variable Compensation Administration
* Calculate and administer accurate, timely commission payments in accordance with approved compensation plans. * Review, analyze, and validate commission-related data to ensure accuracy, completeness, and compliance with plan documents and accounting standards. * Perform commission calculations, reconciliations, and analysis using incentive compensation systems (Varicent), advanced Excel, and SQL-based data querying tools to work with large datasets. * Support commission audits and disputes by identifying anomalies, investigating root causes, and implementing corrective actions. * Maintain a strong understanding of commission systems and end-to-end data flows to ensure data integrity across upstream and downstream platforms. * Identify and implement opportunities to improve automation, efficiency, and accuracy within commission processes and reporting. * Support testing and validation for system enhancements, compensation plan changes, and new product or program launches. * Partner with Sales Operations, Finance, Accounting, Payroll, and Data teams to resolve discrepancies and respond to compensation-related inquiries.
Territory Design & Management
* Support the design and implementation of sales territories aligned to go-to-market strategy, coverage models, and business objectives. * Collaborate with Sales Leadership, Finance, and other stakeholders to gather requirements and define effective territory structures. * Analyze and maintain balanced territories using data-driven approaches, including revenue potential, account distribution, historical performance, and growth opportunity. * Execute territory updates across systems, ensuring accuracy and alignment with compensation, quota, and reporting platforms. * Document territory logic, methodologies, and system changes to ensure transparency, consistency, and auditability. * Support territory adjustments driven by organizational changes, market dynamics, or new product introductions.
Field Sales Support
* Serve as a primary point of contact for field sales, managers, and cross-functional partners, delivering timely, accurate, and professional support. * Respond to inquiries related to commissions, sales crediting, territories, and reporting, providing clear explanations and actionable guidance. * Partner with HR and CRM team to support sales lifecycle events, including new hires, transfers, and terminations, ensuring accurate system setup and alignment.
Core Qualifications
* 2+ years of experience in Sales Operations, Finance, or a related analytical role. * Hands-on experience with incentive compensation management systems (e.g., Varicent, Xactly, CaptivateIQ, or similar). * Strong SQL skills with experience querying and analyzing large datasets across modern data platforms (e.g., cloud data warehouses, data lakes, or similar environments) using Databricks or similar applications. * Advanced proficiency in Excel, experience with Power BI or similar reporting tools preferred. * Exceptional attention to detail with a strong commitment to accuracy and data integrity. * Ability to manage multiple priorities and meet tight, non-negotiable deadlines. * Strong written and verbal communication skills, with the ability to clearly explain complex or sensitive topics to diverse audiences. * Must be located in the Charlotte, NC area or the surrounding areas. * Must be comfortable commuting and working in a hybrid work arrangement.
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Equal Opportunity Employer: Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.
Eligibility: All successful applicants must be eligible to work in the country the position is based.
Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com.
Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.
Notice on Fraudulent Job Offers: Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com.
For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at careers@dentsplysirona.com.
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