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Remote Call Center QA Analyst Performance & InsightsDIGITAL INSURANCENew York, New York, United States
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Remote Call Center QA Analyst Performance & Insights

DIGITAL INSURANCE
  • US
    New York, New York, United States
  • US
    New York, New York, United States

À propos

Digital Insurance LLC is looking for a QA Call Center Analyst to provide support in monitoring and evaluating calls within their Benefit Support Call Center. This remote position emphasizes quality assurance and requires strong analytical skills, with duties including performance analysis and KPI monitoring. Applicants should have experience in a related role, preferably within an insurance context. The ideal candidate will be detail-oriented and possess advanced technical skills, particularly in Excel. This position offers a range of benefits, including company-provided equipment and opportunities for personal development.
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  • New York, New York, United States

Compétences linguistiques

  • English
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