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SHIFT SUPERVISORAndy's Frozen Custard • Orlando, Florida, United States
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SHIFT SUPERVISOR

Andy's Frozen Custard
  • US
    Orlando, Florida, United States
  • US
    Orlando, Florida, United States
Postuler Maintenant

À propos

Shift Supervisor

As a leader of your store's operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy's Frozen Custard. Andy's is a great place to work and our employees love what they do!

Key Responsibilities
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
  • Assist with new employee training through positive reinforcement
  • Create a positive learning environment by providing clear, specific, timely and respectful feedback to all associates
  • Deliver legendary customer service to all customers by acting with a "customer comes first" attitude
  • Develop positive relationships with shift team
  • Execute store operations during scheduled shifts including organizing store opening and closing duties
  • Follow and reinforce Andy's operational policies and procedures
  • Utilize operational tools to achieve maximum operational efficiency
  • Knowledge of the frozen custard industry and competitors
Required Knowledge, Skills, and Abilities
  • Ability to manage effectively in a fast-paced environment
  • Interpersonal skills
  • Knowledge of customer service techniques
  • Knowledge of supervisory practices and procedures
  • Strong operational skills in a customer-service environment
  • Strong problem-solving skills
  • Team-building skills
  • Strong leadership skills, with the ability to coach and mentor others
  • Ability to plan and prioritize workload
  • Ability to handle confidential and sensitive information
Qualifications & Requirements
  • Must have 2 3 years of proven management experience in the food service industry or leadership role in a related industry
  • Must have reliable transportation
  • Must be 18+ years of age and not currently enrolled in high school courses
  • Must be able to work all shifts, including nights and weekends
Physical Requirements
  • Constant standing/walking
  • Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
  • Occasional ascending or descending ladders, stairs, ramps.
  • Constant computer/POS Register and fountain equipment usage.
  • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
  • Constant reaching, turning, and performing precision work around fountain area
  • Constant talking, expressing or exchanging ideas by means of the spoken word
  • Constant clarity of vision at near and/or far distances
Benefits (Full Time)*
  • Highly competitive compensation designed for long-term employment
  • Health, Life, Vision, and Dental Insurance
  • Matching 401(k)
  • Paid Vacation
  • Paid Personal Days
  • Discounts

*Benefits may vary by location.

Andy's Frozen Custard is an equal opportunity employer

  • Orlando, Florida, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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