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Head of Business Analyst
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe’reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok.
We’rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape.
Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations—our clients’ worlds get more complex daily.Their agency partnershipsshouldn’t.It’sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them.
That’swhy we make it our mission to capitalise on complexity for our clients—across consultancy,capabilityand execution—bycraftingdynamic digital solutions that outpace tomorrow’s challenges.
Our values We’reaproudly diversebusinesscomprisedof deep specialists acrossmedia,marketing,trainingand technology.Althoughourskills, backgrounds and beliefs may differ, we are united by four core shared values:
Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients’ worlds and are always hungry to learn more aboutthem, our specialisms and each other.
Connected Clarity. We are focusedinour collaboration — joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
Positive Encouragement. We want to make working with us the best part of someone’s day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.
Constant Impact. We believe in outcomes over outputs. We’regoal orientated, results driven anddata-led. We show up with passion every day. Andwe’realways honing our craft.
Brave Bison Performance With over 20years experiencegrowing our clients’ businesses through digital media, we help brandsleveragethe right data, rightpartnersand right tech to capitalise on complexity and supercharge their online growth.
By going deep into our clients’ world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity.
The Role This role sits at the centre of how we turn commercial ambition into delivery reality.
As Head of Business Analysis, you’ll lead a high-performing BA function that shapes complex digital and commerce programmes from first principles through to execution. You’ll work closely with senior stakeholders across clients, delivery, and technology to define problems clearly, align teams early, and ensure decisions are grounded in evidence, not assumption.
You’ll also be a core member of the Commerce Management Team, contributing to the collective direction, standards, and policies that shape how the business operates. This is not a purely operational role: you’ll set direction, raise the bar on quality, and play a visible leadership role in how we think, plan, and deliver.
There’s real scope to influence ways of working, develop people, and leave the function, and the wider commerce practice, materially stronger than you found it.
Accountabilities
Lead the Business Analysis & Solution Consulting practice, setting clear standards, frameworks, and expectations that ensure consistently high-quality outcomes across commerce engagements.
Build and develop a high-performing team, owning hiring, capability development, and succession, while fostering a culture of continuous improvement and professional excellence.
Personally lead business analysis on selected high-complexity or strategically significant engagements, modelling best-in-class BA practice and bringing clarity where ambiguity or risk is high.
Ensure client challenges are correctly framed and translated into effective commerce strategies and delivery roadmaps, aligned to commercial objectives and practical execution.
Contribute as a member of the Commerce Management Team, jointly shaping direction, standards, and policies for the commerce practice.
Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance
Responsibilities
Act as a senior consulting partner to clients on selected engagements, supporting discovery, scope definition, and solution shaping
Support Account Owners in key client forums (e.g. QBRs, roadmap sessions), ensuring strategic alignment and clear communication across teams
Contribute to business development through pre-sales activity, pitches, and within existing accounts
Collaborate with partnership and marketing teams to improve internal enablement, solution knowledge, and external thought leadership
Represent the business externally through industry events and content where appropriate.
Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance.
What you’ll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package.
But not only that, we are the UK’s first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.
Thenthere’sa whole host of benefits – from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here’s a snapshot of just some of the benefits we think you might also like:
Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work
Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind.
Incomeprotection: Weknow it feels good to be covered, just in case.
CalmSubscription: Now more than ever,it’simportant to mind your mind!
25 days annualleave: Thisincreases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days
Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us!
Birthdaysoff: Oneextra day to celebrate your big day
Summerhours: BetweenJune and Aug we finish at 15.00 every Friday.
Online coaching and mental healthsupport: Unlimited via OpenUp
RemoteWorking: Workabroad for up to one month a year.
Performance & Salary: Reviewed twice a year for everyone.
Finally, we’re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
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Compétences linguistiques
- English
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