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Product Owner Assistant (Customer Support)

Hiretruss
  • US
    New York, New York, United States
  • US
    New York, New York, United States

À propos

Product Owner Assistant (Customer Support) for Hire About the Employer As a Customer Support / Product Manager Assistant at Apps Do Wonders, you’ll be the frontline voice for our users while learning the fundamentals of product management. You’ll provide email-based support, bridge communication between customers and our development team, and contribute to product strategy and improvement initiatives.
What Will You Work On?
Respond to customer inquiries via email with professionalism and clarity
Document and communicate customer issues to the development team and collaborate on resolutions
Maintain and continuously improve product documentation based on user feedback
Analyze and enhance our AI support agent’s responses to improve customer experience
Support the Product Manager with various tasks including writing user stories, conducting research, and performing data analytics
What Skills and Experience Are We Looking For?
Excellent written communication skills in English
Strong attention to detail and organizational abilities
Eagerness to learn about both customer support and product management
Basic analytical skills and comfort with data
A proactive mindset and willingness to take on diverse challenges
Other Requirements 12:00-21:00, 5/2, UTC+5
Featured Benefits
Career Growth
Work with Modern Tech
Remote-Friendly Flexibility
International Experience
Pathway to U.S. Market Opportunities
Stable, Growing Industry
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  • New York, New York, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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