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Field Solutions Engineer - Public Sector
SHI GmbH
- United States
- United States
À propos
Joining our team means you will benefit from: A commitment to diversity as the largest minority- and woman-owned enterprise in the U.S.
Opportunities for continuous professional growth and leadership development.
Comprehensive health, wellness, and financial benefits to provide peace of mind for you and your family.
A collaborative environment with top-notch facilities and technology, whether in our offices or yours.
Job Summary As a Field Solutions Engineer in the Public Sector, you will work closely with large clients in the SLED space, building relationships and supporting our sales teams. Your expertise will encompass data center, edge, core, cloud, security, collaboration, and services, allowing you to drive business innovation through technology. This is a remote role, and candidates should reside in Arizona to support business needs as determined by SHI management. Role Responsibilities Collaborate with account teams to evaluate and understand customer data center environments and technological infrastructure. Design and present tailored infrastructure solutions that meet clients' business goals. Forge and maintain technical relationships with OEMs and partners, staying updated with the latest product offerings. Conduct product training and technical education for both our sales team and customers. Act as a trusted IT advisor, working alongside Field Account Executives to provide exceptional service. Manage the solution practice pipeline with strategic planning for key prospects and new business opportunities. Identify technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services sectors. Develop solutions that align with customer needs and budget through thorough planning. Engage with various client contacts, including CIOs, IT Directors, and CTOs, to ensure effective account management. Educate and mentor sales teams on technical selling, product training, services, and technology trends. Desired Skills and Competencies Presentation:
Create and deliver compelling presentations for diverse audiences. Negotiation:
Actively seek opportunities for negotiation and effectively handle conflict resolution. Communication:
Clearly convey complex ideas to varied audiences, enhancing stakeholder communication. Detail-Oriented:
Oversee complex tasks while maintaining high quality and accuracy. Organizational Skills:
Efficiently coordinate multiple projects with the help of advanced organizational tools. Follow-Up:
Identify tasks that require follow-up and ensure proactive actions for workflow efficiency. Problem-Solving:
Anticipate challenges and devise innovative solutions with preventive strategies. Relationship Building:
Expand networks and foster collaborative opportunities for enhanced team synergy. Documentation:
Apply best practices in documentation to improve operational efficiency. Results-Oriented:
Set ambitious goals and guide the team to achieve ongoing success. Qualifications 3-5 years of relevant experience in Data Center sales environments. Proficient in designing infrastructures that include hybrid cloud, hyper-converged solutions, SDDC, and automation. Strong knowledge of virtualization technologies and key platforms such as Dell Technologies, NetApp, HPE, and more. Familiar with disaster recovery, business continuity solutions, and high-availability practices. Education and Additional Requirements Bachelor's Degree or equivalent work experience. Willingness to travel for SHI, Partner, and Customer events. Preferred advanced certification in technologies such as Dell Technologies, Cisco, VMware, Azure, AWS, and others. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Compétences linguistiques
- English
Avis aux utilisateurs
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