Bartender - Great Basin Sparks

Bartender

We are looking for a customer-focused Bartender to join our team You will be preparing drinks for customers while creating a friendly and hospitable atmosphere. You are passionate about hospitality and specialize in beverage service and solo dining. Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences. 

Responsibilities: 

• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer.
• Take food and drink orders; understand the food and beverage menu to articulate the best possible description and make appropriate recommendations to your guests.
• Demonstrate an in-depth understanding of liquor, wine and beer, including specialty drinks.
• Accurately and efficiently enter orders into POS system.
• Clear and reset counters and tables at the conclusion of each guest visit.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. 
• Promote and support the restaurant's overall philosophy.
• Communicate with floor managers.
• Monitor food delivery and beverage service.
• Keep abreast of food menu and beverage changes during the service.
• Anticipate what the guests want and do not want.
• Read the guests and determine the correct approach.
• Take the extra step to turn good service into great service and make it an experience each guest will remember.
• Act as the ultimate host on the floor, always looking for ways to exceed the guests' expectations.
• Handle banking for the station, always handling monies out of the guests' view.
• Controlling costs by:

1. Pouring drinks at proper levels
2. Ensuring all beverage items go on the guest check
3. Limiting waste
4. Taking accurate inventories

• Opening and closing the bar

• Previous knowledge of food service regulations preferred 
• Nevada Alcohol Awareness Certification
• Strong customer service and interpersonal communications skills 
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment
• Flexibility to work nights, weekends, and holidays