Legal Assistant

We are seeking an energetic, customer-focused Legal Assistant to join our team in person in a part-time capacity. This role requires excellent communication, organizational skills, and a passion for delivering personalized service to each client.

Key Responsibilities:

• Greet and welcome clients, ensuring a positive first impression.
• Answer phone calls, respond to emails, and direct clients to the appropriate department or team member.
• Schedule and manage appointments, meetings, and events.
• Anticipate and address client needs before and as they arise, offering tailored solutions to enhance the client experience.
• Provide information about services, products, or company offerings in a professional and knowledgeable manner.
• Maintain and update client records, ensuring that all interactions are documented and tracked accurately.
• Resolve any client issues or concerns promptly and professionally.
• Collaborate with other departments to ensure client expectations are met.
• Ensure the office environment is welcoming and organized for clients and visitors.
• Assist with administrative tasks to support the Klein Law Group team.

Qualifications:

• Proven experience in customer service, hospitality, or a similar role.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in office software (e.g., Microsoft Office, Adobe).
• Detail-oriented with strong organizational skills.
• Professional demeanor and appearance.
• Ability to handle sensitive and confidential information with discretion.