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Assistant Spa Manager

Hand & Stone - 312 Heald Way
  • US
    The Villages, Florida, United States
  • US
    The Villages, Florida, United States

À propos


Benefits:
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Training & development

Join a team that helps people feel their best—every day.
Hand & Stone is a nationally recognized spa brand with 600+ locations across the U.S. and Canada. We make high-quality massage and skincare services accessible, affordable, and deeply relaxing. Our mission is simple: deliver therapeutic touch and exceptional skincare in a warm, welcoming, and professional environment.
Why You'll Love Working With Us
We believe great work should be rewarded. As an Assistant Spa Manager at Hand & Stone, you'll enjoy:
Compensation & Perks
  • Competitive pay (starting at $17-18/hr) + commission & bonus opportunities
  • Employee discounts on services and retail products
  • Wellness benefits to support your self-care
  • Career growth opportunities within a fast-growing national brand
  • Earned Vacation time
  • 401(k) with 4% company match

About the Role We are seeking a passionate Assistant Spa Manager to join our team and help lead the team in a professional, service-oriented environment. This role assists in driving sales performance, coaching team members, and maintaining efficient front and back-of-house operations. The Assistant Spa Manager plays a key role in ensuring a clean, organized, and welcoming environment, contributing to a positive experience for both clients and staff. This position partners closely with the Spa Manager to achieve location goals and uphold company standards.
What You'll Do
  • Support membership growth by assisting with sales conversations and helping overcome client objections.
  • Responsible for retention of active member base
  • Assist in executing initiatives that contribute to revenue growth and overall business success.
  • Support achievement of key spa performance metrics, including sales, client retention, rebooking, and retail performance.
  • Review business data and share insights to support informed decision-making.
  • Demonstrate sound judgment while working independently and collaboratively with management.
  • Help coordinate daily spa operations to ensure efficiency and a positive client experience.
  • Assist in organizing staff schedules to maintain coverage and enhance productivity.
  • Responsible for a clean, well-organized, and tranquil spa environment.
  • Ensure proper completion of opening and closing procedures and assign side work as needed to support spa operations.
  • Ensure proper inventory controls daily to ensure product availability and proper stock levels.
  • Aid in resolving guest concerns quickly and professionally to maintain high satisfaction.
  • Help ensure compliance with all company policies and relevant regulations.
  • Provide day-to-day support and guidance to team members in alignment with company standards.
  • Participate in monthly and quarterly trainings.
  • Collaborate with the Spa Manager to motivate staff and maintain a positive, high-performing team culture.
What We're Looking For
  • 2-3+ years of experience in a supervisory or team lead role preferred
  • High school diploma or equivalent
  • Strong communication skills and attention to detail
  • Nights and weekend availability are required. 

Ready to Join Our Team?
If you're passionate about wellness, enjoy helping others, and want to grow in a supportive and professional environment, we'd love to meet you.
Apply today and take the next step in your career with Hand & Stone
  • The Villages, Florida, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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