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District Operations Manager- Fremont, CA
- Fremont, California, United States
- Fremont, California, United States
À propos
Canteen
- Pay Range: 105, ,000.00
- Internal Employee Referral Bonus Available
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About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our
growth
. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the
opportunity
and innovation. Together, we'll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Position Summary
The
District Operations Manager (DOM)
is a strategic leader responsible for optimizing branch operations across delivery and warehouse functions. This role ensures service excellence, drives execution of strategic priorities, and fosters a culture of safety, accountability, and continuous improvement. The DOM is accountable for key performance indicators (KPIs) including service levels, productivity, financial performance, compliance, and employee engagement. This leader partners closely with Customer Service Managers and regional leadership to deliver scalable, consistent operations that meet internal and client expectations.
Key Responsibilities
Operational Leadership
- Lead all branch operational functions: warehouse, delivery, fleet, and service support
- Manage and develop supervisors and frontline associates
- Monitor KPIs and implement improvements in service, safety, quality, and efficiency
Financial & Strategic Oversight
- Own branch-level P&L; manage labor, inventory, fleet, and service costs
- Support budgeting and cost control initiatives
- Present monthly operational reviews to senior leadership
Safety & Compliance
- Champion a safety-first culture; ensure compliance with DOT, OSHA, and company protocols
- Lead incident investigations and corrective action planning
- Ensure adherence to SOPs, regulatory requirements, and client contracts
Fleet & Logistics
- Optimize routing strategies and fleet performance
- Conduct audits and adopt technology to improve logistics
Client & Cross-Functional Collaboration
- Partner with Customer Service Managers and
Compétences linguistiques
- English
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