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Senior MSP Solutions ArchitectPomeroy • New York, New York, United States
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Senior MSP Solutions Architect

Pomeroy
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Apply Now

About

Overview Pomeroy is expanding and seeking senior talent for 2026 to close enterprise level managed services deals.
The Senior Solution Architect partners with Sales, Service Delivery, Subcontractor Partner, Finance, and Portfolio teams to grow business by crafting solutions that align with each opportunity’s win strategy.
A Sales‑focused mindset is required.
Responsibilities
Assessing the viability of new opportunities
Meeting with prospects and clients to confirm technical and financial requirements
Assembling solutions that meet those requirements
Contributing to solution‑related written proposal content
Leading costing and pricing of services
Collaborating and coordinating with Service Delivery, IT, HR, and Finance stakeholders
Working with service delivery partners (sub‑contractors) to receive quotes
Creating and overseeing the development of effective presentation material and presenting to technical and executive client audiences
Writing and negotiating Statements of Work
Knowledge, Skills and Abilities
Bachelor’s degree or equivalent experience
Strong background in IT services, including industry best practices domestically and globally, typical operational metrics, SLAs and SLA methodologies
Domain expertise: Managed NOC Services, Managed SOC Services, Cloud Management Services, ITIL, AI Ops, Service Desk, Field Dispatch support, Dedicated on‑site support, Depot support, PC engineering and vulnerability management, Asset Lifecycle management, User experience management, Persona, Innovation, Continual Service Improvement, Governance
Historical Experience
Successful IT managerial roles and/or solutioning roles
Experience managing or contributing to large‑scale strategic services pursuits
Experience writing and negotiating Statements of Work
Excellent writing, presentation and communication skills
Excellent quantitative and financial skills
Broad and deep understanding of business and service management technologies
Physical and Mental Demands Employees are frequently required to sit, talk, listen, use hands, and operate standard office equipment. Candidates should be able to occasionally travel to client sites for key meetings.
Employees must use written and oral communication skills, interpret data, analyze and solve problems, use math, learn new skills, perform detailed work on multiple tasks, and interact with Pomeroy employees, Clients, and Vendors in a fast‑paced environment.
Remote Work This is a fully remote role with some travel.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales, Engineering, and Information Technology
Industries
IT Services and IT Consulting
Computer and Network Security
Benefits
Medical insurance
Vision insurance
401(k)
Disability insurance
Salary and Location $180,000 – $200,000 (remote; AI/ML analytics solutions)
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  • New York, New York, United States

Languages

  • English
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