Head of Technology and Services Germany

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Job Category: Sales

About Salesforce:

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Head of Technology and Services Germany

The Head of Technology and Services will lead the business vertical for Germany, reporting directly to the country manager.

This leader will create an organization recognized for high-growth, long-term sustainable success and its commitment to Salesforce values: Trust, Customer Success, Innovation, Equality, and Sustainability.

Key outcomes for the new leader:

1. Maintain and improve the year-on-year growth % across the country and vertical.
2. Position Salesforce as the #1 platform for customers to achieve customer success, fostering the adoption of Salesforce.
3. Align and coordinate product, customer success, and services teams to deliver incredible success for our customers.
4. Build a sales organization recognized for its ability to attract and retain the most talented individuals in our industry.
5. Drive long-term employee success with a focus on coaching, development, and building high-performance teams.
6. Use and scale best practices from across the regional organizations.

Core Responsibilities:

Position the business to grow successfully beyond its current targets, increasing the revenue of the business significantly year on year. Operating in a high-growth environment, this will likely be achieved by:

1. Analyzing and understanding the total addressable market (TAM) for the vertical.
2. Defining a clear and compelling growth strategy and revenue plan.
3. Translating business objectives into specific goals for the given area.
4. Driving a culture of strong execution and operational excellence.
5. Growing the business across new enterprise accounts, expanding existing ones, and ensuring high retention rates on existing accounts.
6. Managing the Sales teams to help drive and close strategic/complex deals in the respective industry verticals.
7. Prioritizing and helping direct reports to prioritize effectively.
8. Providing strategic direction and focus to the sales team.
9. Identifying new business opportunities in industry verticals and driving expansion into them.
10. Identifying and managing new business channels, partnerships, and routes to market.
11. Utilizing internal and external C-level resources to build a compelling, consistent vision for our customers.
12. Engaging functionally across the German business (Account Management, Marketing, Solution Engineering, Customer Success, Sales Strategy, Finance, Employee Success, Recruiting) to fully utilize resources for the vertical.
13. Continue growing and managing a team of high performers, developing the next generation of talent at Salesforce, and building a balanced team.

The candidate:

A world-class sales leader with a proven track record in building, inspiring, and motivating a complex, matrixed sales organization recognized for its culture, as well as its results.

Strong analytical skills with a proven ability to break down the complex examples of inspiring new and existing customers to commit to a journey of transformation, utilizing technology as a platform.

Many years of experience in managing on a day-to-day basis a sales business with a strong cadence of deal closure on a monthly and quarterly basis; track record of consistent overachievement of quota and revenue goals.

Many years of strategic sales experience and revenue achievement selling multiple enterprise S/W offerings while building satisfied, loyal, and reference-able customers.

Significant experience in enterprise software sales (ideally in CRM, Marketing, Commerce, or Service); ability to genuinely sell to C-suite and possessing high-level executive presence.

Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning, and execution skills.

Excellent operational/analytical skills - reporting, forecasting, and data analysis skills; operations management experience.

C-level engagement and negotiation, account strategy, domain expertise, executive selling, large deal management, and team leadership.

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