Senior Software Engineer - Conversational Commerce

Our Direct to Consumer business is performing and growing strongly, which is why we are looking for a Senior Software Engineer to scale On's online business to the next level. As an experienced engineer, you will be responsible to build, deploy, test and operate our digital infrastructure.

In this role, you will play a critical part in developing, implementing, and maintaining a best-in-class conversational commerce solution that enhances our customer's shopping end-to-end journey. You will join a specialized interdisciplinary team that is responsible for evolving the customer experience for On by applying the breakthroughs in Large Language models and Generative AI in a production environment.

You will be sitting in our office in Zurich or Berlin and will collaborate closely with the cross-functional Digital teams in both locations.

Your Mission

- Build, test and operate the conversational commerce stack for On
- Actively collaborate with Data Science, Design, Product, Customer service teams to identify and leverage trade-offs in a fast-paced highly iterative environment
- Ship end-to-end features across the frontend and backend of the stack, and influence the choice of products, tools and third party APIs
- Actively research and experiment with evolving technology landscape of building with LLMs, RAG pipelines, multi-modal experiences and Generative AI
- Engage with the engineering guild and technology leadership to enable the team to make good long term technical decisions
- Be the voice of the team and its mission inside the organization, and actively shape the engineering culture of On

Your Story

- Hands-on experience with modern programming languages on the frontend and backend including Javascript frameworks, NodeJS, Python etc.
- Familiarity with web development frameworks, such as Vue, React or Angular in production environment
- Experience with using GraphQL in a production, including Gateway and frameworks such as Apollo Federation
- Strong working knowledge of modern web browser for desktop and mobile, including performance and rendering optimization
- Exposure or experience with building apps that use LLMs, RAG pipeline and other Generative AI toolchain
- Experience with testing, deploying and running production workload, monitoring systems and troubleshooting
- Product-minded and savvy to solve the customer problems through a conversational system
- Strong written and verbal communication skills, and can collaborate effectively with in-person and remote teams

Meet The Team

As you might expect from a running brand, the E-Commerce team at On is a fast-paced place to be. You will work in a team with other Software Engineers and Product Managers. You will collaborate with roles including Designers, Data Analytics, Marketing and others.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.