Service Management - Data VP

Vice President - Service Manager Data - EMEA

The Service Manager Data is responsible for ensuring the compliance of internally and externally outsourced data management and governance activities with the Basel Committee on Banking Supervision (BCBS) Standard 239. This role acts as a liaison between our organization and the outsourced service provider to monitor, manage, and report on BCBS 239 compliance.

You will be joining the Data Management Office department

Responsibilities:

1. Outsourced Service Oversight: Manage the relationship with the outsourced service provider responsible for data management, application management, and governance activities related to BCBS 239 compliance.
2. BCBS 239 Compliance: Ensure that the outsourced service provider's practices align with BCBS 239 principles and guidelines.
3. Service Level Agreements (SLAs): Define and maintain SLAs with the service provider, including performance metrics and compliance expectations.
4. Monitoring and Reporting: Implement monitoring mechanisms to track the service provider's adherence to BCBS 239 requirements and prepare regular reports for internal stakeholders.
5. Issue Resolution: Identify and address any issues or non-compliance matters promptly, working closely with the SSBI IT outsourcing office, SSBI outsourcing office, and the service providers to implement corrective actions.
6. Communication: Facilitate effective communication between the SSBI IT outsourcing office, SSBI outsourcing office, and the service providers, ensuring alignment on BCBS 239 compliance efforts.

Requirements:

• Proven experience in BCBS239 compliance financial institution, documenting data traceability, putting in place a data quality dashboard, setting up data sharing agreements.
• Sound experience and knowledge of regulatory requirements and reporting frameworks relevant to outsourcing and service management.
• You are able to work with people from different areas (Business and IT) through strong interpersonal skills (active listening, empathy, influencing) and to steer working groups. You are a team player with a people focus and able to work with various colleagues across the organization.
• You have a passion for data and its added value and you have the strong desire to transform the culture into a data culture.
• Conceptual and creative: you are able to recognize common patterns or generic aspects in elements that seem unrelated at first sight; you are able to see dependencies/synergies with other data-oriented subjects and initiatives.
• Strong problem solver: you demonstrate strong analytical skills (e.g. breaking up & structuring complex problems into manageable pieces.
• Bachelor's degree in a related field (e.g., Business, Information Technology, Finance).
• Several years of experience in the financial industry, preferably in capital markets or financial markets infrastructure.
• Proven track record in service management or vendor management in a financial institution.

About State Street:

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live and Grow:

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance, and savings plans among other perks. You'll have access to a flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility:

We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origins, backgrounds, abilities, ages, sexual orientations, gender identities, and personalities. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, a matching gift program, and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers