Solution Architect

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger between Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet, and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

As a Solution Architect, you are responsible for building the bridge translating business requirements into products and technical functions. You will take ownership of a client solution across teams and technologies along the full project lifecycle. During the delivery, you will link customer staff and internal groups to ensure customer needs are mapped to our organization's skills and capabilities.

Internally you will help provide assets and knowledge transfer to ensure the growth and scalability of our offerings and the solution architecture practice.

You must have a balanced mix of technical and business skills and should act as a trusted advisor for our clients, and you take care of helping them to co-build impact and value within their digital transformation.

As a Solution Architect, you are responsible for building the bridge translating business requirements into products and technical functions. You will take ownership of a client solution across teams and technologies along the full project lifecycle. During the delivery, you will link customer staff and internal groups to ensure customer needs are mapped to our organization's skills and capabilities.

Key responsibilities and accountabilities

1. Developing digital transformation strategies, concepts, and specifications for the implementation, enhancement, and improvement of innovative platform solutions
2. Facilitating and guiding projects to ensure business and technology are aligned
3. Directing and supervising scalable client engagements on overall technological architecture
4. Ensuring re-use and scale of our knowledge and methods
5. Sharing, training, and mapping client's needs to Merkle capabilities
6. Acting as an advisor or mentor for more junior colleagues on their project work and career development
7. Gathering business requirements and translating them into workable digital solution specifications in the form of user stories and acceptance criteria
8. Defining and enhancing industry and client-specific architectures
9. Advising the client on architectural solution aspects within their Vertical
10. Closely collaborating with the development teams, UX / Design teams, and content teams (onsite and/or offshore)
11. Preparing and facilitating client workshops for idea creation and solution finding
12. Staying up to date, or ahead of, digital trends in the market and understands how they impact the client's business

• 25 days of vacation + 3 wellness days
• 2 Volunteering days to share the kindness of your heart with others
• Flexible working hours and home office
• Fully covered certifications in Salesforce, Adobe, Microsoft, etc.
• Full access to Dentsu Academy, on-site learning sessions, online language courses
• Pet friendly offices (Munich & Hamburg)
• Company pension scheme
• Team events: company parties, monthly breakfasts, and pub quizzes
• Company bicycle leasing offer (“Jobrad”)
• Snacks, fruits, and coffee at the office
• BahnCard 50 for frequent business travelers
• Employee Assistance Programme from “PME Familienservice”
• Be part of a diverse and inclusive team where we support each other and have fun
• Have an opportunity to develop your skills and grow within the company, taking part in a wide variety of internal trainings and language courses
• Find work with purpose, where you can have an impact and make a change