Solutions Engineer (Pre-Sales)

Utilities are in the middle of one of the most significant technology transformations in their history - and SpryPoint is right at the centre of it. We build modern SaaS solutions that help utilities ditch decades-old legacy systems and finally operate the way their customers expect.

As a Solutions Engineer at SpryPoint, you'll be the technical heartbeat of our sales cycle - the person who takes a prospect from "interesting" to "we need this." You'll work alongside our sales team to understand what a utility actually needs, build tailored demos that connect our product to their real problems, and show up as the trusted technical voice throughout the entire process.

This is a front-and-centre role with high visibility across the business. If you're someone who gets energized by great presentations, loves solving real problems for real clients, and wants to work on technology that genuinely matters, this one's worth a look.

What You'll Be Doing:

• Own the technical side of the sales cycle - from discovery and requirements gathering through demo delivery, proposals, and RFP responses
• Build and deliver tailored, configured product demonstrations that connect SpryPoint's capabilities to a utility's specific needs and pain points
• Become a product expert across SpryPoint's full suite - SpryCIS, SpryEngage, SpryMobile, and more - and stay sharp on industry trends and emerging technologies
• Design solutions that are practical, usable, and built around how utilities actually operate
• Serve as a trusted technical advisor to prospective customers throughout the sales process - the person they turn to when they have hard questions
• Partner closely with Account Executives across territories to move deals forward
• Support technical proposals, system architecture documentation, and RFQ/RFP responses
• Represent SpryPoint at field marketing events, conferences, our National Users Conference, and regional trade shows
• Travel approximately 25% of the time (roughly once a month), with occasional peaks up to 50%

What You Bring to the Table:

• 5+ years of experience demoing and selling SaaS solutions to utilities in North America - you know this world
• Deep knowledge of utility software, including Customer Information Systems (CIS), Customer Self-Service, Mobile Field Service, Work Orders, Asset Management, and CMMS
• Familiarity with the broader utility software ecosystem - ERP, SCADA, OMS, AMI, MDM
• A solid understanding of utility operations across electric, water, wastewater, gas, broadband, and sanitation
• Exceptional presentation and communication skills - you can walk a room of skeptical engineers and a C-suite exec through the same demo and land it both times
• Strong active listening and discovery instincts - you ask the right questions before you start talking about solutions
• A collaborative spirit and low-ego approach to working with sales, technical, and customer success teams
• Comfort with travel and the ability to thrive in a remote-first environment
• Demo2Win training or similar is a nice bonus, but a track record of winning deals matters more

Expect More From Your Career at SpryPoint

Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

Competitive Total Rewards - Comprehensive compensation package that grows with you

Complete Setup - MacBook + $800 to create your ideal home workspace

Total Wellness - Health, dental, vision, and life insurance from day one

Recharge Time - Generous PTO and unlimited sick days

Future Security - RRSP (Canada) and 401k (US) matching programs

Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

Team Connection - Annual company events and team offsites that bring us together