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Customer Success Representative
Subbly
- New York, New York, United States
- New York, New York, United States
About
Full time, 40 hours per week
Flexible availability across US time zones (EST, CST, PST) including weekends
Reports to:
Head of Merchant Success
Job description We’re looking for a Customer Success Representative with strong technical skills and prior hands on experience using AI tooling and vibe coding as part of their daily workflow. The ideal candidate is comfortable working with AI powered builders, troubleshooting technical issues, and supporting merchants in building and refining their websites. Experience and a solid understanding of the subscription commerce landscape and ecommerce platforms is a strong plus. This is a fully remote, full time role requiring flexibility across US time zones and occasional weekend availability.
Job purpose As a Customer Success Representative you play a critical role in supporting Subbly merchants in successfully running and growing
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Languages
- English
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