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Software Engineer
Click2.ai
- New York, New York, United States
- New York, New York, United States
About
Role Overview This role focuses on building, deploying, and operating
production LLM-powered applications
at Click2.ai Consulting. You will design and implement AI-driven features such as search, document understanding, and workflow copilots, with a strong emphasis on
software engineering rigor, evaluation, and reliability . Systems are primarily deployed on
AWS , with periodic integration into
Azure-hosted client environments .
Responsibilities
Design and implement
LLM-based applications
including RAG search, document Q&A, summarization, and task copilots
Build and maintain
retrieval pipelines
(chunking strategies, embeddings, indexing, permissions‑aware access)
Develop backend services using
Python and TypeScript
Deploy, operate, and monitor AI services on
AWS infrastructure
Design and maintain
evaluation frameworks
for quality, hallucination rates, latency, and cost
Implement
guardrails
including citation enforcement, PII handling, prompt/version control, and safety checks
Instrument systems and drive improvements based on production usage data
Integrate with
Azure-based client systems
where required
Qualifications
3+ years of professional experience as a
software engineer , with applied LLM or ML system experience
Strong proficiency in
Python and TypeScript
Experience deploying production services on
AWS
Familiarity with
Azure cloud concepts
and enterprise identity systems
Experience with
vector databases, embeddings, and retrieval systems
Strong understanding of
system design and production operations
Preferred Qualifications
React experience for user-facing AI features
Experience operating AI systems in regulated or enterprise environments
Familiarity with observability, performance optimization, and cost management
Remote work available
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology and Design
IT Services and IT Consulting, Software Development, and Business Consulting and Services
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Languages
- English
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