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Liability Claims SupervisorCorVel CorporationNew York, New York, United States

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Liability Claims Supervisor

CorVel Corporation
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The position is integral to the success of the claims department and requires regular and consistent attendance.
This is a remote position.
Essential Functions & Responsibilities
Supervises claims staff in their day‑to‑day operations
Assists the Claims Manager with recruitment, interviewing, and onboarding of new staff, ensuring proficiency in procedures and job functions
Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit‑based actions (subject to managerial approval)
Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions
Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim‑specific, procedural, or special requests
Participates in customer claim reviews and presentations
Ability to travel overnight and attend meetings if required
Additional duties as assigned
Knowledge & Skills
Excellent written and verbal communication skills
Ability to assist team members to develop knowledge and understanding of claims practice
Effective quantitative, analytical and interpretive skills
Strong leadership, management and motivational skills
Demonstrated strong customer service skills
Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office, including Excel spreadsheets
Strong interpersonal, time management and organizational skills
Ability to work both independently and within a team environment
Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation
Education & Experience
Bachelor’s degree or a combination of education and related experience
Demonstrated public speaking skills
Minimum of 5 years’ claims handling experience
Knowledge of WC required
Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel
Self‑Insured Certificate preferred
State Certification as an experienced Examiner
Minimum 15 years’ experience in both General Liability and Auto Liability with previous supervision or management roles (TPA preferred)
Must be licensed in multiple states required
Pay Range CorVel uses a market‑based approach to pay and our salary ranges may vary depending on location. Pay rates are established taking into account federal, state, and local minimum wage requirements, geographic location differential, job‑related skills, experience, qualifications, internal employee equity, and market conditions. Ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during the interview process, taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $73,345 – $113,247
Benefits A comprehensive benefits package is available for full‑time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long‑Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre‑paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug‑free workplace, and complies with ADA regulations as applicable.
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  • New York, New York, United States

Languages

  • English
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