Operations Associate/Manager
Hireframe
- New York, New York, United States
- New York, New York, United States
About
Operations, Planning & Forecasting
Own inventory planning, forecasting, and replenishment for short shelf-life products
Build and maintain production schedules and demand forecasts
Track inventory levels, rate of sale, yields, expirations, and risk flags
Identify operational risks early (stock-outs, excess inventory, aging product)
Systems & Data Management
Own and manage Airtable as the core operations system
Maintain clean, accurate, and structured operational data
Build dashboards, trackers, and workflows using Airtable and Excel
Present data clearly and visually to summarize issues and proposed solutions
Communication & Coordination
Manage operational communication with U.S. customers, distributors, and partners
Handle emails, follow-ups, timelines, and coordination with a high level of professionalism
Clearly summarize problems, root causes, and recommended actions for leadership
Support customer service and order-related coordination as needed
Tech & Automation
Use AI tools (ChatGPT and similar) to improve workflows, communication, and analysis
Be highly tech-savvy and comfortable adopting new tools and systems quickly
Continuously improve operational processes and documentation
General Startup Support
Operate with a high sense of ownership and accountability
Be proactive, reliable, and detail-oriented in a fast-paced startup environment
Support cross-functional needs as the business scales
Must-Have
Prior experience in an operations-focused role (inventory, supply chain, planning, or forecasting)
Experience managing short shelf-life or perishable inventory
Hands-on experience working with Airtable
Experience working with U.S. customers and U.S.-based clients
Excellent written and spoken English (emails, summaries, presentations)
Strong Excel skills (forecasting, planning, tracking)
Extremely detail-oriented, organized, and proactive
Highly tech-savvy, comfortable using AI tools and modern software
Comfortable working US Central Time hours
Nice-to-Have
Experience in food, CPG, manufacturing, or consumer products
Startup or high-growth company experience
Familiarity with inventory forecasting, production planning, or demand planning systems
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More Stay updated on open roles and industry insights.
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Visit our website: www.hireframe.com
Tune in to our What Worked podcast. Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
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Languages
- English
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