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Solutions EngineerSDLNew York, New York, United States
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Solutions Engineer

SDL
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

GovPIlot provides cloud-based software solutions to local governments, aiming to make our communities better places to live and work. As a mission-driven company, GovPilot is committed to creating impactful technology that serves the public good.
We are looking for team members who take pride in their work and seek to consistently improve themselves, their skills, and their knowledge. If this sounds like you–and the type of work environment where you’d thrive–we hope you’ll join us!
We offer flexible remote work options and are primarily based in the US East Coast time zone. You do not have to relocate to join GovPilot!
What We Offer:
Unlimited PTO.
Flexible working hours and remote work options.
Comprehensive health, dental, and vision insurance.
Professional development opportunities and learning budget.
Home office and IT budget.
Supportive team environment.
The chance to work on innovative projects with cutting‑edge technologies.
The role
As a solutions engineer at GovPilot, you'll be the technical heartbeat of our sales process. You'll partner closely with our account executives to win new business — running product demonstrations, responding to RFPs, and helping prospects understand exactly how GovPilot solves their problems. You know how to translate complex software capabilities into clear, compelling stories for non‑technical buyers.
This is a pre‑sales role. You'll spend most of your time in discovery calls, demos, and proposal responses — not in implementation. You'll be talking to City Managers, IT Directors, Town Clerks, and Building Officials, so the ability to connect with public sector buyers is essential.
We're looking for candidates based in the West or Central time zones to ensure strong coverage across our growing municipal prospect base in those regions.
What you'll do
Lead tailored product demonstrations for municipal prospects across the US
Partner with AEs throughout the sales cycle — from discovery through proposal
Own RFP and RFI responses, working with internal teams to craft accurate, competitive answers
Run discovery sessions to uncover prospect needs and map them to GovPilot capabilities
Build custom demo environments and proof‑of‑concept configurations
Serve as the technical point of contact during competitive evaluations
Capture and relay product feedback to our product team based on prospect conversations
Support proposal and pricing discussions alongside sales leadership
What we're looking for
Experience in a pre‑sales, solutions engineering, or sales engineering role at a SaaS company
Comfort presenting to non‑technical audiences — you simplify, not impress
Experience selling to or working within local or state government (strongly preferred)
Familiarity with govtech platforms (e.g., permitting, licensing, land management, or ERP)
Strong written communication — RFP responses require precision
Ability to manage multiple active deals and demos simultaneously
Self‑starter mentality — this is a remote role with high autonomy
Curiosity about how government operations work and how software improves them
Based in the West or Central time zone (strongly preferred)
Nice to have
Direct experience at a govtech company (CivicPlus, Tyler Technologies, OpenGov, Accela, etc.)
Knowledge of government procurement processes, including cooperative purchasing vehicles
Experience working with HubSpot or similar CRM platforms
Background in public administration, planning, or municipal operations
Equal Opportunity Employer: GovPilot is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. It's important to us that our workforce reflects people of all backgrounds, identities, and experiences and by providing this data, if you choose to, it will help us to stay accountable.
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  • New York, New York, United States

Languages

  • English
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