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Sales Support Specialist
Attega Group Ltd
- Gravesend, England, United Kingdom
- Gravesend, England, United Kingdom
About
Do you have strong customer service and relationship-building skills?
Have you worked in a sales support, customer service, or account management role within a fast-paced environment?
Attega Group is currently partnering with our client in recruiting a Sales Support / Customer Service Specialist.
This is a varied and hands-on role where you will play a key part in supporting customer relationships, driving business growth, and supporting a busy commercial team. You will act as a central point of contact for clients, assisting with onboarding, account management, sales support, and day-to-day customer queries.
You’ll enjoy building relationships, working at pace, and bringing a proactive and organised approach to your work.
In return, our client is offering a salary of £29,000 P/A with On Target Earnings of £33,000.
Your responsibilities will include:
Acting as a key point of contact for clients, delivering excellent customer service Building strong relationships with customers and managing agents Supporting newly onboarded accounts throughout their first month, assisting with day-to-day queries and requests Managing lapsed accounts and supporting client re-engagement activities Supporting the Business Development team with follow-ups, administration, and customer communication Chasing outstanding quotes, purchase orders, and resolving internal requests Assisting with tender responses, compliance documentation, and account records Researching prospect accounts and supporting business development activity Maintaining accurate CRM systems and updating internal portals Preparing reports on customer feedback, sales activity, and performance metrics Supporting cross-selling opportunities across multiple service lines Working closely with internal teams to ensure smooth end-to-end service delivery Taking a proactive approach to resolving customer and operational challenges Supporting continuous improvement initiatives and wider team objectives The ideal candidate:
Experienced in a customer service, sales support, or account management role A confident communicator with a professional telephone manner Strong relationship-building and organisational skills Able to manage multiple priorities within a fast-paced environment Positive, proactive, and solutions-focused with a “can-do” attitude Comfortable working independently and as part of a team Detail-oriented with strong accuracy and administration skills Experienced using CRM systems and Microsoft Office packages Target-driven and motivated to support business growth Keen to learn, develop, and progress within the business If you’re looking for a role where you can combine customer service with commercial impact and be part of a supportive, growing team, we’d love to hear from you
For more information on our Sales Support / Customer Service Specialist role, please contact Craig at Attega
Languages
- English
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