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About
Responsibilities include (but are not limited to):
Partner with internal teams and customers to analyze and clarify business requirements, develop test plans, and deliver system enhancements and defect fixes that improve product performance and utilization.
Investigate, troubleshoot, and resolve production issues to ensure accurate and timely claims processing.
Support partners in estimating effort and design solutions and implement process improvements that increase operational efficiency and productivity.
Provide support for both test (model office) and production environments, including monitoring system health, workload balance, and issue resolution.
Manage and review assigned CSR workloads to ensure timely completion and prevent backlog or aging work items.
Produce ad-hoc reports to support analysis, research, recovery efforts, and post-implementation validation of system changes.
Develop and code system changes in accordance with approved technical designs and established coding standards.
Promote code through appropriate environments and validate results through post‑deployment monitoring.
4 years of experience across all phases of the Systems Development Life Cycle (SDLC), including requirements analysis, application development, testing, and implementation.
4 years of customer‑facing experience, partnering with customers and end users to deliver technical solutions
4 years of experience serving as a technical lead on projects, including providing guidance, oversight, and mentoring to other system engineers
Significant experience supporting, managing, and enhancing Microsoft Power Platform (Power Apps, Power BI, Power Automate, Power Pages).
Proficient in all phases of system development life cycles and knowledgeable of disciplined project management methodologies
Significant experience supporting Planview, Paylocity, and similar enterprise platforms.
What’s in it for you…?
Join this team for the long-term, learning system nuances, advising on automation, and ensuring your team continues learning and developing.
Enhance your domain knowledge in health insurance systems and collaborate with industry experts.
Enroll in comprehensive medical, vision, and dental benefits, weekly paychecks, 401(k) matching plan, 6 paid holidays, and regular meetings to ensure quality in your engagement.
How to Apply: (Straightforward, easy one-click apply.)
About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.
EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP).
Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Languages
- English
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