About
We are looking for a results‑driven remote Sales Representative to join our growing team at Electric Fireplaces Direct, part of the Renovation Brands business. We want a hunter who picks up the phone, builds a book of business from the ground up, and owns their pipeline from first contact to close.
You'll be the first point of contact for customers embarking on their renovation journey, guiding them from initial concept to purchase. You'll leverage CRM tools to manage accounts, stay on top of your pipeline, and make sure no opportunity falls through the cracks. We also embrace AI‑powered tools to help our team work smarter and move faster — comfort with emerging technology is a plus.
If you're a self‑starter who thrives in a fast‑paced ecommerce environment, loves the thrill of the close, and is passionate about delivering an exceptional customer experience, we want to hear from you.
Key Details
Location:
100% Remote. (Required to work from any location within the USA.)
Reports to:
Sales Manager @ Electric Fireplaces Direct.
Achievable Total Compensation:
$60,000 - $80,000 annually, reflecting individual sales performance. (Base salary plus sales commission)
Base Salary:
$20.00 per hour
What You’ll Do
Connect with customers via phone, email, video chat, and text to understand their project needs and guide them through the full design and purchasing process.
Drive sales by building strong customer relationships, overcoming objections, and closing with confidence.
Execute a high volume of outbound calls, emails, and texts to engage new and existing customers.
Own and manage a full sales pipeline — from initial inquiry to close — ensuring no opportunity falls through the cracks.
Proactively nurture leads at every stage of the funnel and follow up with urgency and purpose.
Meet and exceed individual sales goals and KPIs consistently.
Leverage e‑commerce tools and digital platforms to identify opportunities, track customer behavior, and convert online interest into sales.
Maintain detailed and accurate customer records in CRM software and follow established SOPs.
Build a strong book of repeat business through consultative selling and relationship management.
Collaborate cross‑functionally with marketing, operations, and product teams to deliver the best possible customer experience.
AI usage is expected and encouraged for this role.
What We’re Looking For
2+ years of outbound sales experience in an e‑commerce or remote environment, with a proven track record of closing and exceeding sales goals.
Excellent pipeline management skills — you know how to build, prioritize, and follow through.
Hands‑on CRM experience (Salesforce, HubSpot, or similar) with clean pipeline habits and timely follow‑ups.
Comfortable with AI‑powered tools and emerging technology to work smarter and move faster.
Exceptional verbal and written communication skills with a consultative selling approach.
Self‑motivated, highly organized, and able to work independently in a dedicated remote workspace.
Background in home improvement, interior design, or related industry is a plus.
Benefits
Competitive Base Salary in line with market expectations
Medical, Dental, and Vision plans
401(k) Safe Harbor Plan with 4% employer match dollar for dollar
Paid vacation allocated by position, and numerous paid holidays
Paid Parental Leave
Paid Sick Days (based on applicable state laws)
Employee Discount program across all brands at a price of 10%–20% above cost
Voluntary Life Insurance & Disability Insurance
Voluntary Accident & Critical Illness Insurance
Employee Referral Program w/Monetary Bonus
Discounts through LifeMart
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Languages
- English
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