Client Support Specialist (Remote)
Ljhorizons
- Akron, Ohio, United States
- Akron, Ohio, United States
About
LJ Horizons is looking for a Client Support Specialist to provide exceptional service and assist clients through a structured coordination process in a remote setting. This position is well suited for individuals who are organized and detail-oriented. You will assist with coordinating customized experiences, including family and group arrangements. Key Responsibilities
Provide timely and professional support to clients Assist with coordinating services and client requests Communicate next steps and updates clearly Maintain accurate and organized client records Ensure all details are handled efficiently and accurately Support clients throughout the full coordination process Maintain a high level of customer satisfaction Qualifications
Excellent communication skills Strong attention to detail and organization Ability to manage multiple responsibilities Self-driven and dependable Comfortable using digital tools and systems Previous customer service experience is a plus What We Offer
Structured training program Flexible scheduling based on availability and client demand Opportunities for growth within the organization Supportive and collaborative team environment Access to tools and resources needed for success Work Environment
Remote work environment Flexible schedule based on business needs Reliable internet connection required About Us
LJ Horizons is a service-driven organization focused on delivering well-coordinated and personalized experiences for our clients. Our team values organization, communication, and consistency in providing a positive client experience.
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Languages
- English
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