Patient Care Coordinator

divh2Patient Care Coordinator/h2pFront Royal, VA/ppFront Royal Family Practice/Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Front Royal, VA!/ppAre you looking for a position in a growing organization where you can make a significant impact on the lives of others?/ppWhat is a Patient Care Coordinator?/pulliA Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic./liliOur Patient Care Coordinators have excellent customer service skills./liliPatient Care Coordinators learn new things a lot! The Patient Care Coordinator multitasks in multiple computer programs each day./li/ulpA day in the life of a Patient Care Coordinator:/pulliGreets everyone who enters the clinic in a friendly and welcoming manner./liliSchedules new referrals received by fax or by telephone from patients, physician offices./liliVerifies insurance coverage for patients./liliCollects patient payments./liliMaintains an orderly and organized front office workspace./liliOther duties as assigned./li/ulpFulltime positions include:/pulliAnnual paid Charity Day to give back to a cause meaningful to you/liliMedical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance/lili3-week Paid Time Off plus paid holidays/lili401K + company match/li/ulpPosition Summary:/ppThe Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation./ppResponsibilities:/pulliCore responsibilities/liulliCollect all money due at the time of service/liliConvert referrals into evaluations/liliSchedule patient visits/liliCustomer Service/li/ulliCreate an inviting clinic atmosphere./liliMake all welcome calls/liulliMonitor and influence arrival rate through creation of a great customer experience/li/ulliPractice Management/liulliManage schedule efficiently/liliManage document routing/liliManage personal overtime/liliManage non-clinical documentation/liliManage deposits/liliManage caseload, D/C candidate, progress note, and insurance reporting/liliMonitor clinic inventory/li/ulliTraining/liulliAttend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates./liliComplete quarterly compliance training./li/ul/ulpQualifications:/pulliHigh School Diploma or equivalent/liliCommunication skills must be able to relate well to Business Office and Field leadership/liliAbility to multitask, organizational detail, ability to meet deadlines, work with little to no supervision/liliAs a member of a team, must possess efficient time management and presentation skills/li/ulpPhysical Requirements:/pulliThis position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment./liliThis is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed./liliThis position is subject to sedentary work./liliConstantly sits, with ability to interchange with standing as needed./liliConstantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations./liliFrequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation./liliConstantly uses repetitive motions to type./liliMust be able to constantly view computer screen (near acuity) and read items on screen./liliMust have ability to comprehend information provided, use judgement to appropriately respond in various situations./liliOccasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs./liliRarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder./li/ulpThis job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship./ppUpstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law./p/div