About
Service Engineer Laser
Workload: 100%
Location: Biel / Geneva
Your tasks
Installation, commissioning, maintenance, and repair of laser texturing and cutting machines
Execution of retrofits, upgrades, and machine conversions
Identification and implementation of optimization opportunities in close collaboration with Development and 2nd Level Support
Professional handling, troubleshooting, analysis, and documentation of service cases
Support in creating, reviewing, and improving technical documentation and process procedures
Occasional assistance with trade fair setup and dismantling activities
Ensuring full compliance with Advanced Manufacturing safety standards, including particle emissions, laser radiation, contamination control, gas handling, and explosion prevention
Participation in additional functional responsibilities based on expertise and business requirements (e.g., internal training, quality initiatives, or special technical projects — approximately 10% of working time)
Your profile
Completed technical vocational training, ideally with an additional qualification as a certified technician
Several years of experience as a Service Technician for laser machines or comparable high-tech industrial equipment
Strong customer-service orientation combined with an independent and structured work approach
High willingness to travel (up to 90%) across Europe and Switzerland
Good MS Office skills and strong IT knowledge in hardware and software environments
Fluent English skills are mandatory, along with fluent German or French
High commitment to providing excellent customer support and service quality
Reliable, responsible, and team-oriented personality
Strong communication skills with a customer-focused mindset
Independent, solution-oriented, goal-driven, and organized way of working
UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold-making industry. The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines.
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Great career opportunities: UNITED MACHINING provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep) to boost your career.
Excellent learning tools: At UNITED MACHINING we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.
Sustainability and innovation focus: We have high sustainability and innovation goals. Let's work towards a sustainable future together.
About us
UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold-making industry. The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines. Additionally, the division offers spindles, automation, tooling, and digitalized solutions backed by unrivaled customer services and support.
UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, , STEP TEC and SYSTEM 3R.
UNITED MACHINING is headquartered in Biel, Switzerland, and currently has over 3'000 employees on over 50 sites worldwide.
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Your contact
Personnel Specialist
+41 79 101 51 75
Web
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Languages
- English
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