About
Job ID: 26-01703
Location: Groton/New London, CT (Onsite – Govt Site)
Duration: 12 Months (Temp to Perm Possible)
Shift: 8:00 AM – 4:00 PM
Summary:
Seeking a Field Engineer with 1–3 years of experience in desktop support to install, troubleshoot, and maintain hardware, software, and network systems.
Key Responsibilities:
Install and support desktops, laptops, printers, and servers
Perform hardware/software troubleshooting, re-imaging, and repairs
Handle IMAC (installs, moves, adds, changes)
Support networking and enterprise storage (disk replacement)
Manage and update tickets as per SLA
Ensure high customer satisfaction and professionalism
Requirements:
1–3 years of IT support experience
Basic knowledge of hardware, software, and networking
Experience with ticketing tools, mobile device support, and deployments preferred
Ideal for a hands-on deskside support technician with field experience.
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com
Languages
- English
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