About
Location: West Palm Beach, FL
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5+ years of hands-on experience with Cisco routing and switching platforms (IOS upgrades, core/access layer architecture)
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Proven experience upgrading Arista, and Palo Alto network equipment and configurations
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Strong experience with Cisco IOS/XE, Arista EOS, and network automation tools
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Hands-on experience with SD-WAN technologies and centralized management platforms
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Solid understanding of routing protocols (OSPF, BGP, EIGRP) and Layer 2 technologies (VLANs, STP)
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Familiarity with network monitoring tools (e.g., NetScout, Cisco DNAC, NetFlow, SNMP)
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Proficiency with network automation tools, particularly Ansible, for configuration management and deployment automation
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Strong understanding of network protocols, VLANs, routing, switching, and firewall policy management
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Experience managing ruggedized network equipment in industrial or utility environments (preferred)
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Demonstrated ability to manage incident and problem tickets with strong troubleshooting skills
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Experience with project planning, scheduling, and execution
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Excellent communication skills for technical and non-technical audiences
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Availability to participate in On-Call rotation for 24/7 operational support
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Experience with network security concepts and integration with firewalls and NAC
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Certifications such as CCNP, Arista ACE, CWNA, or SD-WAN vendor certifications
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Excellent communication and documentation abilities
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Experience with NetFlow, SNMP, and Syslog for monitoring
Infrastructure Modernization & Upgrades
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Lead network infrastructure upgrade projects across enterprise environments
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Upgrade Cisco, Arista, and Palo Alto network devices to Gold Standard versions, including core switches, access switches, routers, and firewalls
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Manage and upgrade substation power grid Cisco rugged switches/routers supporting critical energy operations
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Leverage automation tools such as Ansible to streamline upgrade processes, ensure consistency, and improve operational efficiency
Operational Support & Service Management
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Respond to and resolve incident tickets during business hours, ensuring timely restoration of network services
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Participate in 24/7 On-Call rotation to provide after-hours support for urgent network issues
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Collaborate with cross-functional IT teams to troubleshoot and resolve complex network problems
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Investigate and document root causes for problem tickets, developing permanent solutions to prevent recurrence
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Provision network resources including VLANs, switch ports, server connectivity, routing configurations, and firewall rules via Work Order (WO) fulfillment
Project Planning & Execution
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Develop detailed project plans for network upgrades and infrastructure maintenance
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Coordinate with stakeholders to schedule maintenance windows and minimize business impact
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Document network configurations, upgrade procedures, and standard operating procedures (SOPs)
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Provide status updates and communicate project progress to leadership and technical teams
Ensure compliance with change management processes and regulatory requirements
Languages
- English
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