Customer Support Coordinator | Remote
Medium
- New York, New York, United States
- New York, New York, United States
About
This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.
Key Responsibilities
Respond to client inquiries and provide timely, professional support
Assist with coordinating scheduling, reservations, and service requests
Maintain accurate client records and support documentation in internal systems
Communicate with clients via email, phone, and online platforms
Track and follow up on open requests to ensure resolution
Review service details and confirmations for accuracy
Provide general administrative and customer support
Collaborate with internal teams to ensure a smooth client experience
Qualifications
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Comfortable using online systems and customer support tools
Ability to manage multiple tasks in a remote environment
Customer service or administrative experience preferred
Reliable internet access and ability to work remotely
Preferred (Not Required)
Experience in customer service, coordination, or administrative support
Interest in travel, hospitality, or event-related services
What We Offer
Flexible remote work environment
Step-by-step onboarding and ongoing support
Opportunities for growth and advancement based on performance
Supportive and collaborative team environment
$25,000 - $75,000 a year
Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
Apply Today If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.
#J-18808-Ljbffr
Languages
- English
Notice for Users
This job comes from a TieTalent partner platform. Click "Apply Now" to submit your application directly on their site.