Collections Representative - RemoteAccount Control Technology • Houston, Texas, United States
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Collections Representative - Remote
Account Control Technology
- Houston, Texas, United States
- Houston, Texas, United States
About
Job ID:
2026-2841
Type:
Full-Time
# of Openings:
55
Category:
Collections
Houston, Texas
Overview Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location:
Remote / Work From Home
Compensation:
$16.00-$18.00 per hour
Qualified candidates must possess 1-3 years of collections experience and fluency in both English and Spanish.
Why Should You Consider TSI?
Work from home
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: medical, dental, vision, 401(k) retirement plan with employer matching, paid time off, and paid holidays.
Responsibilities At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.
Qualifications
High School diploma or equivalent
2 years previous call center experience
Fluency in both English and Spanish is required
FDCPA knowledge preferred
Professional phone etiquette and solid negotiating skills
Positive attitude and strong customer service aptitude
Ability to problem solve and multitask
Willingness to maintain confidentiality
Ability to exchange accurate information effectively over the phone
For Remote Positions: Minimum Internet Speed Requirements
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
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Languages
- English
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