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About
Location: Jonesboro, AR - Retail shop We're looking for a customer service professional to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you! An Inside Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work. Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships. Ensures all required paperwork is accurately completed, including coding, costing, and pricing. Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence. Manages order entry and processes transactions; assists the team with the reconciliation of deposits. Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery. Contributes to an outgoing call strategy to support the continued growth and success of the branch. Coordinates the transfer of merchandise between locations to meet customer needs. Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues. Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience. Coordinate cylinder movement and pallet organization Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone. Required Qualifications: High School Diploma or equivalent required; Associate's degree preferred. Minimum two (2) years of customer service and/or sales experience. Bilingual in Spanish (fluent in speaking, writing, and reading) strongly preferred. Proficiency in Microsoft/Google applications. Ability to accurately handle cash transactions. Ability to routinely lift 25
75 lbs. and occasionally lift 76 to greater than 125 pounds with the aid of material handling equipment. Adherence to Airgas safety programs, OSHA, and all related rules, regulations, and procedures applicable to this position's responsibilities. Preferred Qualifications: Forklift Certification or ability to become forklift certified Knowledge of welding, gases, industrial, safety supply sales preferred.
Languages
- English
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