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After-Sales Associate
Blue Arrow - Southampton
- Slough, England, United Kingdom
- Slough, England, United Kingdom
About
Location:
Office-based | 9:00am - 5:00pm
What We're Looking For
Essential Technical Knowledge
Proven experience in plumbing and bathroom products
(essential). Ability to read and interpret technical drawings. Strong understanding of safety standards. Experience with Root Cause Analysis (RCA).
Experience
After-sales, service engineering, or a technical support role. Experience in a customer-facing technical environment.
Key Skills
Excellent troubleshooting and diagnostic ability. Clear and confident communication skills. Strong customer-focused mindset. Well-organised with effective time management. Ability to write clear technical reports. Willingness to travel for site support when required. We're looking for a proactive, technically minded
After-Sales Associate
with hands-on experience in
plumbing and bathroom products
to join our growing team. If you enjoy solving problems, supporting customers, and working with high-quality products in the plumbing and bathroom sector, this could be the perfect next step in your career. This is a dynamic role combining
70% customer service
and
30% technical support , ideal for someone who thrives in both problem-solving and customer-facing environments.
The Role
As our After-Sales Associate, you'll be the go-to expert once a product has been delivered. You'll ensure our customers receive fast, effective support while helping maintain the high standards our brand is known for.
Apply now Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
TPBN1_UKCT
Languages
- English
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